Ken Bates II
New Port Richey,FL
Summary
I am an instrumental, well-regarded and high energy senior leader with extensive experience creating and driving world-class strategies and operations in diverse and ever-changing global environments.
Additionally, I demonstrate a proven track record of success in scaling operations and unlocking growth potential positioning the organization as an industry leader in a highly competitive landscape.
My background includes propelling business optimization and best practices championing the organizational mission and goals. Additionally, I execute on challenges and maintain a forward-thinking, entrepreneurial mindset aligned with the enterprise vision.
I am proficient at building high performing teams, creating expectations, communicating vision, and monitoring performance to maximize effectiveness. A results-driven senior leader translating organizational needs into revolutionary solutions accelerating change, transformation, and growth.
Overview
17
17
years of professional experience
Work History
Business Development Director
The Parts House
09.2023 - 07.2024
- Successfully identified and cultivated multiple strategic business opportunities to drive growth and expansion.
- Developed strong relationships with customers, suppliers, distributors, partners, and vendors to foster collaboration and maximize business outcomes.
- Evaluated and optimized existing partnerships and sales strategies, implementing necessary changes to enhance effectiveness.
- Proactively manages and nurtures key client relationships while actively seeking new business opportunities.
- Achieved outstanding results, with a remarkable 165% increase in total business and currently overseeing a robust $6M in annual revenue.
Regional Director
Icahn Automotive, Pep Boys, Auto Plus
07.2020 - 06.2023
- Successfully integrated 68 newly acquired Just Brakes locations into the Pep Boys brand, leading to a significant rebranding initiative. Achieved an EBITDA improvement of over $35M across these locations.
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Direct report of 6 District Managers implementing best practices, aligning strategies, and fostering a culture of teamwork.
District Manager
TBC Corporation
10.2018 - 05.2020
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Supervised 18 locations enforcing high-quality standards of operation.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Director
Icahn Automotive Group, Pep Boys
09.2013 - 09.2018
- Played a pivotal role in driving company growth by achieving a notable $20M increase in revenue within a specific segment.
- Successfully improved profitability by $8M in EBITDA, showcasing strong financial acumen and strategic decision-making.
- Prioritized employee development and growth by regularly evaluating their skills and knowledge through Key Performance Indicators (KPIs), providing training and mentoring to enhance individual skill sets.
- Created and executed store business plans to optimize KPI results and capitalize on potential business opportunities.
- Demonstrated leadership by initiating a comprehensive company-wide training program aimed at enhancing operations and reducing turnover by an impressive 180%.
Area Director of Sales
TBC Corporation
06.2007 - 09.2013
- Demonstrated strong leadership skills and staff development strategies, resulting in a remarkable 75% increase in service sales.
- Exceeded sales quota by over 120% within a year by fostering improved associate and customer engagement, prioritizing development and encouragement over fear and intimidation.
- Successfully managed and motivated the sales team to achieve a 30% increase in revenue in tires and an impressive 80% growth in service sales.
- Recognized for exceptional performance and promoted to the Assistant District Supervisor (ADS) role from the position of Store Manager in less than two years.
Education
Behavioral Interview Skills
Pep Boys Leadership Academy
05.2022
Unconscious Bias Interviewing Skills
Pep Boys Leadership Academy
06.2020
Public Speaking
Bob Pike Experience
Philadelphia, PA05.2014
Leadership Development
Pep Boys Management Academy
Philadelphia, PA12.2013
Diploma - Grade School
Henry Clay High School
Lexington, KY05.1995
Skills
- Inspirational Leadership
- Team Building
- Leadership Development
- Multi-Unit Management
- Operational Efficiency
- Customer Experience
- CRM Software
- Customer Needs Assessments
- Safety Management
- Profit Optimization
- Disaster Response
- Critical Thinking
- P&L Administration
- B2B Selling
Accomplishments
1 Time (TBC) Presidents Club Winner
3 Time (Icahn) Director of the Year
Timeline
Business Development Director
The Parts House
09.2023 - 07.2024
Regional Director
Icahn Automotive, Pep Boys, Auto Plus
07.2020 - 06.2023
District Manager
TBC Corporation
10.2018 - 05.2020
Director
Icahn Automotive Group, Pep Boys
09.2013 - 09.2018
Area Director of Sales
TBC Corporation
06.2007 - 09.2013
Behavioral Interview Skills
Pep Boys Leadership Academy
Unconscious Bias Interviewing Skills
Pep Boys Leadership Academy
Public Speaking
Bob Pike Experience
Leadership Development
Pep Boys Management Academy
Diploma - Grade School
Henry Clay High School
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