Ken Chen
Woodbridge,New Jersey
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
King Chef
Woodbridge, United States
07.2020 - Current
- Provide leadership and support to restaurant staff, ensuring smooth daily operations
- Oversee inventory management, ordering supplies, and maintaining quality standards
- Train new employees on company policies, procedures, and customer service protocols
- Collaborate with management to develop and implement strategies for business growth and customer retention.
Assistant Manager
Yo Bubble
Woodbridge, United States
03.2017 - 03.2020
- Managed day-to-day operations of a busy bubble tea shop, including staff supervision, inventory control, and customer service
- Implemented process improvements to enhance efficiency and productivity, resulting in increased customer satisfaction
- Conducted staff training sessions to promote product knowledge and ensure consistent service delivery
- Maintained a clean and organized work environment in compliance with health and safety regulations.
Education
Finance
Kean University
01.2025
Skills
- Leadership and team management
- Customer service excellence
- Inventory management
- Staff training and development
- Problem-solving and decision-making
- Time management and multitasking
- Attention to detail
- Communication skills
- Microsoft Excel
Certification
- Humanities, Social Sciences, Education, and Arts - CITI Program, 05/01/23, 05/01/26, 55769068
- Students conducting no more than minimal risk research - CITI Program, 05/01/23, 05/01/26, 55769070
Accomplishments
- Kean Dean's List 2023
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Professional
Timeline
Assistant Manager
King Chef
07.2020 - Current
Assistant Manager
Yo Bubble
03.2017 - 03.2020
Finance
Kean University
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