Proactive operations manager specializing in optimizing resources and improving processes. Demonstrated ability to coordinate staff schedules and implement effective practices that enhance service delivery and operational reliability.
Overview
19
19
years of professional experience
Work History
STATION MGR
AGI
Orlando, FL
11.2024 - Current
Managed daily operations, ensuring efficient workflow and adherence to safety protocols.
Coordinated staff schedules, optimizing resource allocation and coverage for peak times.
Implemented inventory management practices, reducing stock discrepancies and improving accuracy.
Trained new team members on operational procedures, enhancing overall team performance and reliability.
STATION MGR
Textron
Orlando, FL
07.2007 - 10.2024
Monitored equipment maintenance schedules, preventing downtime through proactive servicing and repairs.
Developed standard operating procedures to streamline processes, increasing efficiency across station functions.
Conducted performance evaluations, providing constructive feedback to foster employee development and engagement.
Collaborated with cross-functional teams to align operational goals with organizational objectives, enhancing service delivery quality.