Ken Hall
Bradenton,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Volunteer Firefighter
Yorkshire Volunteer Fire Dept
Manassas , VA
02.1992 - Current
- Communicated with other members of the team to coordinate activities at a scene.
- Participated in regular drills and training sessions to keep skills up-to-date.
- Supported rescue operations by providing assistance in searching for missing persons.
- Advised homeowners on methods for preventing house fires through proper storage of flammable materials and use of extinguishers.
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Conducted public education programs about fire safety topics, such as smoke alarms and home escape plans.
- Inspected and maintained firefighting gear to ensure proper functioning.
- Informed and educated local community members about fire prevention and safety.
- Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
- Observed strict safety protocols to maintain personal and coworker safety.
- Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
- Ascended and descended ladders, stairs and ramps in smoke-filled areas.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Held Rank all way to Fire Captain
- Currently hold my Instructor 4 certification
- I am also a emergency operator driving instructor 5
Driver
Sunbelt Rentals
Sarasota, FL
05.2006 - 04.2024
- Was senior delivery driver
- Was in charge of training all new hires during their onboarding process
- responsible for doing DOT pre and post trips on the truck daily and notifying manger of any defects to be repaired
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Equipment Rental Specialist
Sunbelt Rentals
Bradenton , FL
05.2005 - 07.2017
- Assisted in developing strategies to increase customer satisfaction levels.
- Provided technical support for customers in resolving complex issues.
- Coordinated with other departments to ensure efficient workflow processes.
- Was responsible to ensure customer got the correct equipment for the job.
- Answered customer phone calls and handle all types of concerns or questions to resolve any issues.
- Handle service calls to make sure equipment was repaired in a timely manner
- handled contract filing and administration
- Followed up with cash customers to see if customer was finished with rental unit to take unit off rent and schedule for pick up
Driver
APAC construction
Manassas, VA
03.2000 - 05.2006
- Drove a boom truck and part-time fuel truck.
Asst. Manager
Wilson brothers lumber
Manassas, VA
03.2000 - 03.2006
- Assistant warehouse manager
- In charge of 5 warehouse associates and managed 6 truck drivers and coordinated deliveries.
- Coordinated deliveries to job sites
- Dealt with any customer issues
- Resolved all and any inventory problems
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Lowe's Home Improvement
Manassas, VA
07.1989 - 03.2006
- Started as a driver
- Moved to assistant warehouse manager
- Was overseeing 12 men
- Had to do scheduling and time cards
- Helped customers and did inventory.
Education
Standard -
Osburn Park High School
06.1989
Skills
- Customer service
- Computer literacy
- Communication skills
- Leadership
- Documentation review
- OSHA Compliance
- Customer Communication
- Sales Strategies
- Lead Generation
- Upselling strategies
- Sales Reporting
- Employee Relations
- Technical Troubleshooting
- Employee communication
- Call handling
- Office Administration
Certification
- Forklift Certified
- Boom lift and mewp certification
- CDL Class B with clean driving recorded
- Great with customer skills
Timeline
Driver
Sunbelt Rentals
05.2006 - 04.2024
Equipment Rental Specialist
Sunbelt Rentals
05.2005 - 07.2017
Driver
APAC construction
03.2000 - 05.2006
Asst. Manager
Wilson brothers lumber
03.2000 - 03.2006
Volunteer Firefighter
Yorkshire Volunteer Fire Dept
02.1992 - Current
Lowe's Home Improvement
07.1989 - 03.2006
Standard -
Osburn Park High School
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