
Enterprising Multi Unit/Multi City Restaurant Owner successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with a passion for exceeding customers expectations. Creative problem solver skilled at de-escalating situations and driving positive change, with a history of meeting and exceeding company goals.
Currently operating 9 locations across 3 different communities, with gross sales of $30,000,000.
Continuous focus on operational efficiencies to achieve unparalleled guest satisfaction while maximizing the bottom line.
Develop and nurture a strong Management Team to motivate all Team Members to provide the ultimate guest experience.
Motivate the Management Team and Team Members with bonus incentives focusing on Guest Satisfaction, Operational Efficiencies and independent Steritech Audit results.
The overall focus of our success is to follow the "TDL Recipe" with the ultimate in guest satisfaction, triple green Steritech Audits and operational efficiencies.
Major focus on the integrity of our purchasing and tendering process to ensure all transactions were performed in a fair and open process allowing all qualified bidders equal opportunity to gain our business.
Worked with Engineers, Consultants and Architects to prepare tenter documents for major construction projects and followed the Construction Association open and fair tendering process.
Reviewed and approved all purchase orders over $5,000 with a total budget of $50,000,000.
Continually analyzed purchasing data and trends to identify areas for improvement and cost savings.
Provided guidance and support to my buyers and administrative team, fostering professional growth and development in their careers.
Past President of the PMAC, Purchasing Management Association of Canada, Thunder Bay, ON, 2-3 year terms
Treasurer of the PMAC, Purchasing Management Association of Canada, Thunder Bay, ON, 1-2 year term
Program Coordinator of the PMAC, Purchasing Management Association of Canada, Thunder Bay, ON, 1-2 year term
Committee Member of the Tim Hortons Manitoba/Saskatchewan Region Profitability Committee, 15 years