Excel
Ken Naylor
Work Preference
Summary
Dynamic District Supervisor with extensive experience overseeing multiple locations. Expertise in employee motivation, training, and problem-solving. Committed to driving sales growth and improving customer relations by fostering a culture of achievement and accountability. Fluent in Spanish.
Overview
33
33
years of professional experience
Work History
District Supervisor
Big 5 Corp.
El Segundo, California
03.1997 - 10.2025
- Oversaw the operations of five stores in two states (Idaho and Oregon).
- Directed and supervised staff performance.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Provided leadership, insight, and mentoring to managers and staff to supply knowledge of various company programs.
- Coached staff on strategies to enhance performance and improve customer relations.
- Recruited and trained new employees to meet job requirements.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Used video conferencing solutions to communicate and train personnel in remote offices.
- Delegated work to staff, setting priorities and goals.
- Motivated managers by delivering positive reinforcement and constructive feedback.
- Sales-focused, consistently focused on increasing revenue.
Solar Installation & Sales
Mark Naylor Solar Specialists
San Diego, California
06.1995 - 03.1997
- Installed various types of solar products.
- Sales acquisition strategies and market expansion.
- Assisted with customer requests and problem-solving.
Bungee Facility Manager
Air Boingo Inc.
San Diego, California
04.1993 - 11.1995
- Manger for the nations first bungee-jumping franchise!
- Managed the facility which included a 75 foot "Jump Tower".
- In charge of advertising, daily operations, schedules, accounting, hiring and training.
Education
High School Diploma -
University City High School
Some College (No Degree) - Business & Marketing Courses
San Diego Mesa College
Skills
- Operations management
- Staff development
- Sales management
- Employee motivation
- Staff management
- Staff recruitment
- Training and development
- Improve performance
- Staffing and scheduling
- Employee coaching
- Team building
- Sales forecasting
- Sales tactics
- Sales leadership
- Problem-solving abilities
Education and Training
other,other
Accomplishments
- Used Microsoft Excel to develop sales tracking spreadsheets.
- Supervised 5 stores in two states with over 70 staff members.
- Achieved positive sales increases by introducing improved sales techniques and improved customer service.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Word
Quantisense
Rumba
Kronos
Languages
Spanish
Professional Working
Timeline
District Supervisor
Big 5 Corp.
03.1997 - 10.2025
Solar Installation & Sales
Mark Naylor Solar Specialists
06.1995 - 03.1997
Bungee Facility Manager
Air Boingo Inc.
04.1993 - 11.1995
High School Diploma -
University City High School
Some College (No Degree) - Business & Marketing Courses
San Diego Mesa College