Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Halley Rossell

Edna

Summary

Dynamic Certified Trainer at Whataburger with a proven track record in enhancing staff development and trainee performance through innovative training materials and hands-on activities. Skilled in performance assessment and customer service, I excel in fostering a productive learning environment while maintaining a strong work ethic and empathy for diverse needs. I foster strong work ethic with my peers. I am experienced in helping others stay focused on the task at hand and can help those around me when they are struggling.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Trainer

Whataburger
06.2024 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Increased trainee performance by implementing practical, hands-on activities during training sessions.
  • Monitored participant workflow and behaviors throughout training process.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

At-Home Caregiver

Hailey Stone & Rebecca Rossell
01.2022 - Current
  • Collaborated with multi-disciplinary teams of healthcare professionals to ensure comprehensive care delivery tailored to each client''s needs.
  • Utilized problem-solving skills to address emergent situations effectively while maintaining the safety of clients at all times.
  • Performed light housekeeping tasks to maintain a clean, safe, and organized living environment for clients.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Reassured children when upset providing emotional support and stability.

Education

Edna High-school
Edna, TX

Skills

  • Performance assessment
  • Coaching techniques
  • Training needs analysis
  • Public speaking
  • Personalized instruction
  • Improvement plans
  • Group dynamics
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Quick learner
  • Multitasking

Accomplishments

  • Regional Qualifier 2 years in a row for social studies UIL
  • Regional qualifier 2 years in a row for informative speaking UIL
  • First place social studies team in District 25 3A
  • Cared for three children ages 2, 6 and 7.
  • Positively influenced kids with behavior issues, improving family quality of life.
  • Increased parents' happiness by taking on additional chores and relieving burdens.
  • Promoted to certified trainer after only five months for exceptional performance.
  • Trained and mentored 10 employees.

Certification

  • Certified Production Trainer, Whataburger - November 2024 - Current
  • Certified Hospitality Trainer, Whataburger - November 2024 - Current
  • Benz School of Floral design Certification
  • Texas State Floral Association Hands On Certification
  • Texas State Floral Association Written General Knowledge Certification
  • American Meat Science Association Meat Safety Certification
  • Whataburger Food Handler and Safety Certification

Interests

  • Knitting and Crocheting
  • Community Cleanup
  • Passionate about balancing physical health with mental and emotional wellness
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Designing and Printing 3D Models
  • Reading
  • Crafting and DIY Projects
  • Supporting STEM education initiatives and mentorship programs
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Certified Trainer

Whataburger
06.2024 - Current

At-Home Caregiver

Hailey Stone & Rebecca Rossell
01.2022 - Current

Edna High-school

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Halley Rossell