Summary
Overview
Work History
Skills
Timeline
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Ken Washington

Summary

All Lines Adjuster Certification | Polk State College 2020 /License Number: W835155 | 5130 Goldsboro dr, Newport News Va, 23605 (757)-269-8233


Observant Property Adjuster with 4 years of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Proficient in calculating depreciation factors and replacement costs.

Overview

3
3
years of professional experience

Work History

Property Desk Adjuster

Alacrity Solutions
02.2020 - 07.2020
  • Created estimates from data obtained for property damages.
  • Handled claims from inception to closure while abiding by state statutes and company standards.
  • Used appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims for our clients.
  • Resolved complex, severe exposure claims using high service oriented file handling.

Property Desk Adjuster

Wardlaw Claims Service
04.2021 - 08.2021
  • Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
  • Made quality first contact to establish first notice of loss and gather all facts to make coverage determination and bring the claim to a close.
  • Addressed policy holders concerns and thoroughly explained claim handling process while setting realistic expectations.
  • Analyze reports of findings and estimates from field adjusters.
  • Approved estimates of damage to determine loss amounts.

Property Desk Adjuster

One Call Claims, FEDNAT
09.2021 - 01.2022
  • Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
  • Developed effective techniques to mitigate losses.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Examined claims forms and other records to determine insurance coverage.

Litigation Property Adjuster

Pilot
01.2022 - 05.2022
  • Issued supplements to applicable insured when additional money was owed.
  • Negotiated claim settlements with attorney when we could not come to a settlement amount.
  • Requested re-inspections on properties where scope of damage differed greatly from our estimate to the contractor or public adjuster.
  • Followed up with insured individuals regarding premium and deductibles payments.

Litigation Property Adjuster

Mid America Southern Fidelity
07.2022 - 11.2022
  • Used xactimate x1 to combine estimates for personal property and structure damage.
  • Examined claims forms and other records to determine insurance coverage.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.

Skills

  • Assist first party property claimants through preparation, submission, and settlement of residential, auto and commercial property claims
  • I am personable, have presentation skills, positive attitudes, negotiating skills, creativity, stellar independence, customer focus, extreme verbal communication, and empathy

Timeline

Litigation Property Adjuster

Mid America Southern Fidelity
07.2022 - 11.2022

Litigation Property Adjuster

Pilot
01.2022 - 05.2022

Property Desk Adjuster

One Call Claims, FEDNAT
09.2021 - 01.2022

Property Desk Adjuster

Wardlaw Claims Service
04.2021 - 08.2021

Property Desk Adjuster

Alacrity Solutions
02.2020 - 07.2020

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Ken Washington