Ken Wiedower
Corpus Christi,TX
Summary
Dynamic IT Director with a proven track record at Coastal Cardiology, specializing in IT infrastructure management and exceptional problem-solving. Spearheaded network improvements and security enhancements, demonstrating strong leadership and analytical skills. Expert in technical support management and disaster recovery, ensuring seamless operations and robust information security protocols.
Overview
10
10
years of professional experience
Work History
IT Director
Coastal Cardiology
05.2014 - 03.2024
- Oversaw development and implementation of improvements to support network operations.
- Coordinated secure system access of users to various department systems and platforms.(Active Directory and Athena Health EMR system)
- Wrote strategic business plans outlining need for departmental information technology resources.
- Managed life cycle replacement of hardware and software.
- Liaised with other departments to minimize network interruptions and possible downtimes.
- Communicated regularly with customers concerning data exchange and technology integration.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Implemented and maintained technology and software budget.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
Education
Associate of Applied Science - Network And System Administration
Del Mar College
Corpus Christi, TX2014
Skills
- IT problem-solving
- Technical Support Management
- IT Process Improvement
- Network Administration (AD and Cisco environment)
- Disaster Recovery
- IT Infrastructure Management
- Information Security
- IT risk management
- User Support (LOTS of user support)
Timeline
IT Director
Coastal Cardiology
05.2014 - 03.2024
Associate of Applied Science - Network And System Administration
Del Mar College