Kena Lee
Grand Rapids
Summary
Detail-oriented professional with strong customer service and team collaboration skills. Experienced in enhancing guest experiences and maintaining high standards of cleanliness and safety compliance in food service environments. Adaptable and proactive team member with experience in inventory management and safety compliance. Demonstrated ability to efficiently monitor stock levels, report shortages, and uphold health standards to create a positive dining experience for guests. Dedicated breakfast attendant with a focus on guest engagement and food preparation. Proven track record of maintaining cleanliness, organization, and safety, contributing to enhanced guest experiences and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Brekfast Attendant
HomeWood Suites Downtown
Grand Rapids
08.2025 - Current
- Prepared and arranged breakfast items for guest service daily.
- Ensured cleanliness and organization of dining area throughout the morning shift.
- Assisted guests with food selections and dietary inquiries as needed.
- Monitored inventory levels and reported shortages to management promptly.
- Set up and replenished food stations during peak breakfast hours efficiently.
- Maintained equipment cleanliness and reported maintenance issues immediately.
- Followed health and safety guidelines while preparing and serving food items.
- Engaged with guests to enhance their dining experience consistently.
- Replenished food items on the buffet line in a timely manner.
- Maintained cleanliness of dining room area including tables, chairs, floors and windows.
- Stocked beverages, coffee pots and other supplies in the dining area as needed.
- Set out and arranged cold foods such as cereal, muffins, and sweet rolls for self-service area.
Team Member
Amazon
Grand Rapids
05.2022 - 03.2023
- Operated material handling equipment to transport products efficiently.
- Assisted with inventory management and stock replenishment tasks.
- Collaborated with team members to ensure smooth workflow processes.
- Maintained a clean and organized work environment for safety compliance.
- Followed standard operating procedures for quality control and accuracy.
- Supported training of new team members on operational tasks.
- Monitored product quality during packing and shipping stages.
- Communicated effectively with supervisors to address workflow issues.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Received, processed, and stocked merchandise in accordance with store policies.
- Upheld high standards of productivity and quality in operations.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Identified opportunities for process improvements within the department.
- Participated in team meetings to discuss strategies for improvement.
- Collaborated with team members to achieve project milestones within set deadlines.
- Participated in regular training sessions to improve product knowledge and service skills.
Education
High School Diploma -
Ferris State University
Big Rapids, MISkills
- Food preparation
- Inventory management
- Equipment maintenance
- Health and safety compliance
- Quality control
- Customer service
Affiliations
- I love to read and ride my bike on trails
Certification
- food safety and ServPro
Timeline
Brekfast Attendant
HomeWood Suites Downtown
08.2025 - Current
Team Member
Amazon
05.2022 - 03.2023
High School Diploma -
Ferris State University