Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kenan Fleming

Olanta

Summary

Dynamic Customer Service Representative with proven skills in enhancing customer experience and streamlining operations. Committed to efficiency, team collaboration, and safety management.

Overview

1
1
Certification
7
7
years of professional experience

Work History

Customer Service Representative

Jiffy Lube Oil Change Center
Lake City, SC
03.2022 - 05.2026
  • Provided exceptional customer support by addressing inquiries and resolving concerns effectively.
  • Assisted in maintaining a clean and organized service area to enhance customer experience.
  • Collaborated with team members to ensure timely service delivery and efficient workflow.
  • Educated customers on vehicle maintenance services, enhancing understanding of offerings.

Warehouse Manager

Walmart
Mt. Pleasant, SC
07.2019 - 03.2022
  • Directed daily warehouse operations to ensure efficient inventory management and accurate order fulfillment.
  • Implemented safety protocols, reducing workplace incidents and enhancing employee well-being.
  • Trained staff on equipment use and best practices to improve productivity and operational efficiency.
  • Streamlined shipping processes, resulting in faster dispatch times and improved customer satisfaction.

Education

High School Diploma -

Lake City High School
Lake City, SC

Plumbing -

Williamsburg Technical College
Kingstree, SC
04-2026

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Certification

  • Sales Manager Certificate
  • [Plumbing] Training - April 10 2026

Timeline

Customer Service Representative

Jiffy Lube Oil Change Center
03.2022 - 05.2026

Warehouse Manager

Walmart
07.2019 - 03.2022

High School Diploma -

Lake City High School

Plumbing -

Williamsburg Technical College
Kenan Fleming