Dynamic Customer Service Representative with proven skills in enhancing customer experience and streamlining operations. Committed to efficiency, team collaboration, and safety management.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Customer Service Representative
Jiffy Lube Oil Change Center
Lake City, SC
03.2022 - 05.2026
Provided exceptional customer support by addressing inquiries and resolving concerns effectively.
Assisted in maintaining a clean and organized service area to enhance customer experience.
Collaborated with team members to ensure timely service delivery and efficient workflow.
Educated customers on vehicle maintenance services, enhancing understanding of offerings.
Warehouse Manager
Walmart
Mt. Pleasant, SC
07.2019 - 03.2022
Directed daily warehouse operations to ensure efficient inventory management and accurate order fulfillment.
Implemented safety protocols, reducing workplace incidents and enhancing employee well-being.
Trained staff on equipment use and best practices to improve productivity and operational efficiency.
Streamlined shipping processes, resulting in faster dispatch times and improved customer satisfaction.