KENANI MUYA
Portland,ME
Summary
Collaborative leader partnering with coworkers to foster an engaged and empowering work culture. Proven track record of building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings. Insightful manager with extensive experience directing and enhancing operations through effective employee motivational strategies and strong policy enforcement. Demonstrated proficiency in best practices, market trends, and regulatory requirements of industry operations. Talented leader with an analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Sales Agent
Advance Innovations
Louisville, KY
07.2024 - 11.2024
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained features and advantages of [Type] products or services to promote sales.
- Trained new employees on customer service, money handling and organizing strategies.
Ticket Counter
Delta Airlines
10.2022 - 02.2023
- I was working for Delta Airlines
- Recommended products that met customer needs, emphasizing quality and usefulness.
Community Outreach Volunteer
University of Maine
03.2022 - 07.2022
- At the University of Maine, I did some volunteering workshop with teachers, adviser and Peers to donate food to the poor
- Assisted with creation of monthly reports of outreach, research and educational activities.
assistance manager
KKS Company
05.2020 - 03.2022
- Worked as assistance manager on selling item for construction and helped providing a good customer service.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Certification in Intensive English Institute -
University of Maine
07.2022
Associate of Science - Business Administration
Southern Maine Community College
Diploma in Biochemistry -
Malkia Wa Amani (D.R.C Congo)
Associate of Science - Business Administration
Jefferson Community And Technical College
Louisville, KY04.2026
Skills
- Problem Solving
- Critical thinking
- Leadership
- Creativity
- Time management
- Microsoft office
- Business Administration
References
- Miriam Tovignonnou, Branch Manager : Miriamtovi1@gmail.com
- Muller Malonda, : Malbep@gmail.com
Languages
French
Native or Bilingual
Swahili
Professional Working
English
Full Professional
Timeline
Sales Agent
Advance Innovations
07.2024 - 11.2024
Ticket Counter
Delta Airlines
10.2022 - 02.2023
Community Outreach Volunteer
University of Maine
03.2022 - 07.2022
assistance manager
KKS Company
05.2020 - 03.2022
Certification in Intensive English Institute -
University of Maine
Associate of Science - Business Administration
Southern Maine Community College
Diploma in Biochemistry -
Malkia Wa Amani (D.R.C Congo)
Associate of Science - Business Administration
Jefferson Community And Technical College
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