KENANI MUYA
Louisville,KY
Summary
Collaborative leader partnering with coworkers to foster an engaged and empowering work culture. Proven track record of building and maintaining relationships with diverse stakeholders in dynamic, fast-paced settings. Insightful manager with extensive experience directing and enhancing operations through effective employee motivational strategies and strong policy enforcement. Demonstrated proficiency in best practices, market trends, and regulatory requirements of industry operations. Talented leader with an analytical approach to business planning and day-to-day problem-solving.
Overview
4
4
years of professional experience
Work History
Associate Banker
Transcend Credit Union
2023.02 - 2024.04
- Opened, closed, and updated accounts for customers.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Ticket Counter
Delta Airlines
2022.10 - 2023.02
- I was working for Delta Airlines
- Recommended products that met customer needs, emphasizing quality and usefulness.
Community Outreach Volunteer
University of Maine
2022.03 - 2022.07
- At the University of Maine, I did some volunteering workshop with teachers, adviser and Peers to donate food to the poor
- Assisted with creation of monthly reports of outreach, research and educational activities.
assistance manager
KKS Company
2020.05 - 2022.03
- Worked as assistance manager on selling item for construction and helped providing a good customer service.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Certification in Intensive English Institute -
University of Maine
07.2022
Associate of Science - Business Administration
Southern Maine Community College
Diploma in Biochemistry -
Malkia Wa Amani (D.R.C Congo)
Associate of Science - Business Administration
Jefferson Community And Technical College
Louisville, KY04.2026
Skills
- Problem Solving
- Critical thinking
- Leadership
- Creativity
- Time management
- Microsoft office
- Business Administration
References
- Miriam Tovignonnou, Branch Manager : Miriamtovi1@gmail.com
- Muller Malonda, : Malbep@gmail.com
Languages
French
Native or Bilingual
Swahili
Professional Working
Timeline
Associate Banker
Transcend Credit Union
2023.02 - 2024.04
Ticket Counter
Delta Airlines
2022.10 - 2023.02
Community Outreach Volunteer
University of Maine
2022.03 - 2022.07
assistance manager
KKS Company
2020.05 - 2022.03
Certification in Intensive English Institute -
University of Maine
Associate of Science - Business Administration
Southern Maine Community College
Diploma in Biochemistry -
Malkia Wa Amani (D.R.C Congo)
Associate of Science - Business Administration
Jefferson Community And Technical College
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