Kendal Anderson
San Ramon,USA
Summary
Dynamic professional with a proven track record at Holiday Inn Express, adept in account reconciliation and maintaining composure under pressure. Excelled in enhancing customer satisfaction and operational efficiency. Demonstrated adaptability and critical thinking across roles in hospitality and airline services, ensuring safe and compliant service delivery.
Overview
7
7
years of professional experience
Work History
Night Auditor
Holiday Inn Express
Waikiki, HI
04.2023 - 11.2024
- Reconciled hotel cashier transactions to maintain financial accuracy.
- Executed tasks assigned to both guest service agent and front desk manager roles effectively.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
Bartender
Sodexo (United Airlines Club)
HNL Airport, HI
10.2021 - 04.2023
- Operated independently to create and distribute beverages in a dynamic, upscale club.
- Prepared inventory in anticipation of high guest traffic.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Stations Agent
Allegiant Airlines
Bellingham, WA
07.2017 - 07.2021
- Facilitated passenger experience by handling seating, assistance, and connection queries.
- Denied boarding to passengers judged as potential security or safety threats.
Education
High School -
California High School
San Ramon, CA06.2016
Skills
- Composed Under Pressure
- Adaptable Problem Solver
- Effective Critical Thinking
- Commitment to Customer Satisfaction
- Safe Service Compliance
- Account Reconciliation
Projects
Girl Scouts, 13 years, I put in over 1,000 hours of community service throughout my 13 years, projects including several natural disaster donation set-ups, sorting and distributing medical supplies, and cleaning/painting/bettering community spaces.
Awards Certificates
- Girl Scout Bronze Award
- Girl Scout Silver Award
- Certified Employee Trainer
- Liquor License for State of Hawaii
Timeline
Night Auditor
Holiday Inn Express
04.2023 - 11.2024
Bartender
Sodexo (United Airlines Club)
10.2021 - 04.2023
Stations Agent
Allegiant Airlines
07.2017 - 07.2021
High School -
California High School
Similar Profiles
Chastine Ann Elgarico BelardeChastine Ann Elgarico Belarde
Cluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express JumeirahCluster Groups & Events Senior Manager at Crowne Plaza Deira/Crowne Plaza Jumeirah/Holiday Inn Al Maktoum/Staybridge Suites Al Maktoum/Holiday Inn Express Safa Park/Holiday Inn Express Dubai Airport/Holiday Inn Express Jumeirah
Emma NandEmma Nand
Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)Director of Sales - NZ at voco Auckland City Centre (201 KEYS), Holiday Inn Express Auckland (294 KEYS), Holiday Inn Express and Suites Queenstown (227 KEYS)
Abdul BhedaAbdul Bheda
Regional Director of Operations at Holiday Inn/ Holiday Inn Express & Suites/MarriottRegional Director of Operations at Holiday Inn/ Holiday Inn Express & Suites/Marriott
Faruk BhalooFaruk Bhaloo
Airport Shuttle Driver at Holiday Inn YVR Airport & Holiday Inn ExpressAirport Shuttle Driver at Holiday Inn YVR Airport & Holiday Inn Express
Tyler MacPhersonTyler MacPherson
Licensed Nursing Home Administrator at Lone Tree Post AcuteLicensed Nursing Home Administrator at Lone Tree Post Acute