Kendal Dorcelian
Union,New Jersey
Summary
Customer service Intermediary experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Delivers quality customer checkout experience.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Tier 1 Desktop Support
KEAN IT
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excellent communication skills, both verbal and written.
Cashier
Shoprite
09.2021 - 11.2022
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Assisted customers with locating hard-to-find items
- Returned non-purchased products to shelves, maintaining strong visual merchandising
- Maintained clear checkout area for tidy presentation
- Learned special prices and promotions and encouraged customers to participate in offers
- Answered questions regarding special and seasonal products
- Kept up high pace to minimize customer wait times at checkout
Education
Computer Science -
Kean University
Union, New Jersey05.2026
High School Diploma -
Rahway High School
Rahway, New Jersey06.2022
Skills
- Computer Assembly Skills
- Java Programming
- Proficient in Python
- Great communication skills
- Fast-paced
- Knowledge of computer parts
- Retail Experience
- Sales Experience
- Team-Based Collaboration
- Teamwork and collaboration
- Customer service
- Proficient in Computer Applications
- Active Directory
- Problem-solving
- Friendly, positive attitude
- Multitasking
- Organizational skills
Languages
Creole
Professional Working
Timeline
Tier 1 Desktop Support
KEAN IT
02.2024 - Current
Cashier
Shoprite
09.2021 - 11.2022
High School Diploma -
Rahway High School
Computer Science -
Kean University
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