Dependable waitress successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front of House Team Leader
Chick Fil-A
09.2022 - 08.2023
Reset tables between guests by restocking low items and wiping down surfaces.
Established welcoming atmosphere by greeting each guest warmly.
Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
Helped guests at tables when in need of assistance.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Waitress & Hostess
10 South Rooftop Bar & Grill
05.2022 - 08.2023
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials, and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Bussed and reset tables to keep dining room and work areas clean.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Associate of Science -
Hinds Community College
Raymond, MS
05.2025
Skills
Money Handling
Team Collaboration
Training and Mentoring
Safe Food Handling
Order Accuracy
Customer Service
Certification
CPR certified- June 2023 - Present
I obtained my certification through the American Heart Association, a highly respected organization in the medical field.
National career readiness certified- September 2021 - Present
I have been awarded a National Career Readiness Certification by the Smart Start Program at Hinds Community College, which confirms my readiness for a successful career and demonstrates my proficiency in the skills necessary for employment in the modern workforce.