Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kendal Farewell

Lockport,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Geico Representive

GEICO
07.2020 - Current
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Associate

Aldi
02.2019 - 06.2021
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Identified customer needs and wants to enhance customer experiences and boost sales.

Cashier

West Herr
12.2018 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Store Manager

Rue 21
12.2015 - 09.2020
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Education

High School Diploma -

Royalton-Hartland High School
Middleport, NY
06.2017

Skills

  • Friendly, Positive Attitude
  • Team Management
  • Teamwork and Collaboration
  • Research
  • Organization
  • Cultural Awareness
  • Problem-Solving
  • Multitasking Abilities
  • Customer Service

Accomplishments

  • Consistently ranked among the top 75 customer service representatives nationwide.
  • Consistently received 100% in customer satisfaction surveys - even achieved # 1 ranking in the country.
  • Ranked 97% overall in nationwide surveys.
  • Met and exceeded sales quota goals regularly.



Timeline

Geico Representive

GEICO
07.2020 - Current

Associate

Aldi
02.2019 - 06.2021

Cashier

West Herr
12.2018 - 09.2020

Store Manager

Rue 21
12.2015 - 09.2020

High School Diploma -

Royalton-Hartland High School

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Kendal Farewell