Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kendall Chapman

Nashville,TN

Summary

Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable and successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Service Manager

Chipotle Mexican Grill
03.2021 - 08.2023
  • Resolved customer complaints in professional and timely manner.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Met with customers to discuss service needs and offer available solutions.
  • Monitored service staff performance and provided feedback for improvement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Bachelor of Science - Criminal Justice

Trevecca Nazarene University
Nashville, TN
05.2026

Skills

  • Third-Party Collaboration
  • Product and Service Sales
  • Team Leadership
  • Employee Supervision
  • Stress Tolerance
  • Reliable and Responsible
  • Workflow Management

Certification

Certified ServSafe Food Handler and Servsafe Manager

Languages

Spanish
Professional Working

Timeline

Service Manager

Chipotle Mexican Grill
03.2021 - 08.2023

Bachelor of Science - Criminal Justice

Trevecca Nazarene University

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Kendall Chapman