Austin Fabre
Houma,LA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. I am passionate about the HVAC Industry it being a promising career that i have continued to grow and excell in, With its Constant evolution and professional manner i am thrilled to be apart of this industry. I thrive to be an ambitious addition to a team that is just as passionate as i am. I Seek to continue to grown both my knowledge of the industry and my professional career.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Manager
Target Temp LLC
2021.06 - Current
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Monitored service staff performance and provided feedback for improvement.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Analyzed service reports to identify areas of improvement.
- Negotiated with vendors to secure best prices for parts and supplies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Service Technician
Target Temp LLC
2017.06 - 2021.06
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Explained diagnostic findings to customers and outlined repair or service options.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
DPO
Harvey Gulf International Marine LLC.
2017.01 - 2017.05
- Operation of Vessels Dynamic Positioning System
- Documentation of the Systems Status and Overall Functionality
- Establishing effective communication between vessel and Offshore Platform for safe and efficient operation during leading and unloading operations.
- Abide by all Coastguard regulations and CFR's While in international waters.
Deckhand
Edison Chouest Offshore
2013.05 - 2016.10
- Inspected and maintained deck equipment and supplies.
- Followed safety protocols and procedures to prevent accidents.
- Communicated clearly, concisely and politely with passengers and crew members.
- Inspected and tested safety equipment and emergency response systems.
- Operated and maintained deck machinery, including winches and cranes.
- Laid and transferred rigging, safely handled lines, and checked tow for [Number] vessels.
- Assisted deck officers with communications and safety procedures.
- Handled and disposed of chemicals and hazardous or caustic materials in compliance with safety data sheets.
- Assisted with maintenance of fuel systems and associated components.
Education
High School Diploma -
Central Lafourche High School
Raceland, LA05.2013
Skills
- Overseeing Technicians
- Analytical Thinking
- Workflow Management
- Endpoint Protection
- Verbal and Written Communication
- EPA Requirements
- Documentation
- Job Assignments
- Reliable and Responsible
- Technical Troubleshooting
- Accurate and Precise
- Quality Control
- Third-Party Collaboration
- Risk Management
- Project Management
- Preventive Maintenance
- Time Management
- MS Office
- Multitasking and Organization
Certification
EPA 608- Universal
Timeline
Service Manager
Target Temp LLC
2021.06 - Current
Service Technician
Target Temp LLC
2017.06 - 2021.06
DPO
Harvey Gulf International Marine LLC.
2017.01 - 2017.05
Deckhand
Edison Chouest Offshore
2013.05 - 2016.10
High School Diploma -
Central Lafourche High School
EPA 608- Universal
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