Chad Mitchell
Dallas,GA
Summary
Dedicated material handling professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
35
35
years of professional experience
Work History
Service Manager
Toyota Material Handling Systems
6000 Plummer Rd Atlanta Ga 30336
03.2011 - 03.2023
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Met with customers to discuss service needs and develop effective and practical solutions.
Warehouse Associate
CMH Space Flooring
Smyrna, GA
03.2010 - 02.2011
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
Warehouse Worker
Caterpillar
Atlanta, GA
09.2009 - 03.2010
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Lead Technician
Promaxx Industries
Tallapoosa, GA
07.2007 - 05.2009
- Implemented, configured, and optimized safety standards.
- Tested components and systems to evaluate performance and identify concerns.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Supervisor
AmeriCold Logistics
Atlanta, GA
01.1988 - 01.2007
- Frequently inspected production area to verify proper equipment operation.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Education
Paulding County High School
Dallas, GASkills
- Time Management
- Critical Thinking
- Quality Control
- Business Development
- Employee Relations
- Staff Management
- Task Delegation
- Coaching and Mentorship
- Preventive Maintenance
- Continuous Improvements
- Leadership Development
- Workflow Management
- Staff Motivation
- Reliable and Responsible
- MS Office
- Maintenance Planning
- Honest and Trustworthy
- Multitasking and Organization
- Team Leadership
- Service Scheduling
- Project Planning
- Contract Management
- Maintenance and Repair
- Cost Estimates
- Service and Parts Teams Management
- Customer Service Management
- Motivational Leadership
- Welding and Brazing
- Culture Development
- Overseeing Technicians
Timeline
Service Manager
Toyota Material Handling Systems
03.2011 - 03.2023
Warehouse Associate
CMH Space Flooring
03.2010 - 02.2011
Warehouse Worker
Caterpillar
09.2009 - 03.2010
Lead Technician
Promaxx Industries
07.2007 - 05.2009
Supervisor
AmeriCold Logistics
01.1988 - 01.2007
Paulding County High School