Kendall Dent
Orange,CA
Summary
Customer-focused early-career professional with experience in food service, retail rentals, and cash handling. Strong in point of sale, food safety, and time management, with a track record of keeping service areas clean, organized, and running smoothly. Reliable and adaptable team member with experience supporting busy dining and retail environments. Skilled in clear communication, customer service, and team coordination, with hands-on experience in register operations, restocking, and maintaining food safety standards. Known for keeping service areas efficient and welcoming.
Overview
3
3
years of professional experience
Work History
Manager/Scoop shop employee
Elly's Ice Cream
Bend, Oregon
03.2024 - 08.2026
- Greeted guests and served ice cream orders at Elly's Ice Cream counter
- Scooped ice cream flavors and prepared cones, cups, and sundaes
- Operated cash register and processed customer payments accurately
- Maintained clean work areas, counters, and dining spaces throughout shifts
- Restocked toppings, cones, and packaged supplies in display and service areas
- Handled customer questions and recommended flavors and menu items
- Followed food safety procedures for freezer, dairy, and serving equipment
- Supported closing tasks, including cleaning, organizing, and securing shop areas
- Received payment by cash, credit cards, vouchers or automatic debits
- Resolved customer complaints in a professional manner while adhering to company policies and procedures
- Organized backroom storage areas to maximize efficiency
- Performed opening, closing duties such as setting up, breaking down registers
Busser/Utility Worker
Washington Dining and Cocktails & Mountain Burger
Bend, Oregon
08.2023 - 02.2024
- Cleared tables quickly at Washington Dining and Cocktails and Mountain Burger
- Reset dining areas with clean silverware, glassware, and menus
- Refreshed table settings during busy lunch and dinner shifts
- Bussed dishes and glassware to kitchen and dish area efficiently
- Assisted servers with timely table turnaround and floor support
- Refilled dining room supplies, napkins, and service stations
- Bussed and reset tables in an orderly fashion
- Maintained a friendly attitude toward customers at all times
- Wiped down and cleaned chairs, booths, and highchairs
Retail/Rental Assistant
Tumalo Creek Kayak & Canoe
BEND, Oregon
06.2023 - 08.2023
- Supported guests with kayak, canoe, and paddleboard rentals
- Fitted PFDs and paddles for safe launch preparation
- Explained river conditions, route options, and safety rules to visitors
- Processed rental reservations and checkouts through point-of-sale system
- Loaded and unloaded boats for shuttle and launch operations
- Cleaned, stocked, and organized rental gear between customer trips
- Answered customer questions about equipment, trips, and rental policies
Education
High School Diploma -
Summit High School
Bend, OR06-2026
Some College (No Degree) - Business Administration
Chapman University
Orange, CA10-2026
Skills
- Customer service
- Food safety
- Point of sale
- Relationship building
- Clear communication
- Team coordination
- Time management
Affiliations
- Volunteer, Street Dog Hero -- Bend, Or (2025-2026)
Timeline
Manager/Scoop shop employee
Elly's Ice Cream
03.2024 - 08.2026
Busser/Utility Worker
Washington Dining and Cocktails & Mountain Burger
08.2023 - 02.2024
Retail/Rental Assistant
Tumalo Creek Kayak & Canoe
06.2023 - 08.2023
High School Diploma -
Summit High School
Some College (No Degree) - Business Administration
Chapman University