Kendall Donna
Salem,Virginia
Summary
Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Able to easily communicate and coordinate with team members while fostering positive attitudes among the group.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Cashier Operator
Mission BBQ
10.2021 - Current
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped complete various tasks around the store, allowing me to unofficially learn extra jobs around the store, such as Catering, Dining Room Leader, and Food Presentation
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined the checkout process for improved customer experience and reduced wait times.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
Youth Soccer Coach
Harford Sports Performance Center
01.2021 - 10.2021
- Helped children between the ages of 5-8 learn basic coordination and listening skills through basic soccer drills and games.
- Promoted good sportsmanship and fostered a positive, friendly environment through patience and problem solving.
- Adapted coaching style based on individual learning styles of players by employing differentiated instruction methods when needed.
Education
Bachelor of Science - Environmental Studies
Roanoke College
Salem, VA05.2026
Skills
- Training New Employees
- Customer Service
- Schedule Coordination
- Time Management Strength
- Equipment Troubleshooting
- Transaction Management
- Cash Register Operation
Accomplishments
Awarded a raise and promotion at Mission BBQ for outstanding work, competence in the job, leadership skills, and positive attitude.
Affiliations
- 2 Year Member of Roanoke College Dance Team
Certification
Certified Van Driver for Roanoke College
Timeline
Head Cashier Operator
Mission BBQ
10.2021 - Current
Youth Soccer Coach
Harford Sports Performance Center
01.2021 - 10.2021
Bachelor of Science - Environmental Studies
Roanoke College
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