Kendall Fisher
Valders
Summary
Versatile hospitality professional with 3+ years of experience in food service and resort operations. Skilled in table bussing, food running, and laundry services, with a strong focus on efficiency, quality, and guest satisfaction. Recognized for excellent customer service, adaptability, and reliability, with additional experience in front desk operations and multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
Kohler Co
09.2024 - Current
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Handled reservation systems, optimizing booking accuracy and minimizing errors.
- Collaborated with housekeeping and maintenance teams to ensure guest satisfaction and room readiness.
- Trained new staff on front desk procedures, enhancing team performance and service quality.
- Collected room deposits, fees, and payments.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
SERVER/BUSSER/Golf Pro Shop Assistant
Autumn Ridge Golf Course
06.2020 - Current
- Collaborated with team members to maintain a clean and organized dining area
- Efficiently delivered food orders and bussed tables in a fast-paced restaurant environment
- Provided exceptional customer service by promptly and accurately fulfilling guest requests
- Collaborated effectively with kitchen staff and servers to ensure seamless dining experience
Restaurant Hostess
Kohler
06.2024 - 09.2024
- Managed guest seating flow to optimize restaurant capacity and enhance customer satisfaction.
- Coordinated reservations and walk-in guests, ensuring efficient table turnover during peak hours.
- Collaborated with kitchen and serving staff to accommodate special requests and dietary restrictions effectively.
LAUNDRY ATTENDANT
The Osthoff Resort
05.2023 - 01.2024
- Managed industrial washing machines to ensure efficient processing of large volumes of laundry
- Collaborated with team members to prioritize tasks and maintain cleanliness and organization
- Experience operating industrial washing machines, dryers, and folding equipment efficiently
- Proficient in sorting and organizing laundry items according to color, fabric, and care instructions
Education
High School -
Kiel High School
Kiel, WI06.2023
BBA - Human Resources Management
University of Wisconsin, Green Bay
Green Bay, WI05-2027
Skills
- Customer Service
- Communication
- Attention to Detail
- Interpersonal Skills
- Problem-solving skills
Timeline
Front Desk Agent
Kohler Co
09.2024 - Current
Restaurant Hostess
Kohler
06.2024 - 09.2024
LAUNDRY ATTENDANT
The Osthoff Resort
05.2023 - 01.2024
SERVER/BUSSER/Golf Pro Shop Assistant
Autumn Ridge Golf Course
06.2020 - Current
High School -
Kiel High School
BBA - Human Resources Management
University of Wisconsin, Green Bay
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