Summary
Overview
Work History
Education
Skills
Timeline
Generic

CAMEREN WATKINS

Lothian,MD

Summary

A growth-minded sales manager who strongly desires to transition into the communication field. Highly motivated and enthusiastic about leveraging skills in team management, leadership, problem-solving, and strategic planning to enhance processes, drive growth, and maximize revenue. Experienced with strategic communication, media relations, and stakeholder engagement. Track record of leading teams through complex communication challenges and enhancing public image.

Overview

9
9
years of professional experience

Work History

Sales Leader

American Eagle Outfitters, Inc
09.2022 - Current
  • Developed multiple sales strategies to address range of project and customer types.
  • Promoted company’s brand and cultivated new relationships by delivering expert presentations.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Increased customer engagement to drive interest and boost sales opportunities.
  • Delivered exceptional customer service by addressing concerns promptly and proactively offering solutions to issues that arose during complex transactions.
  • Led a high-performing sales team, providing motivation and guidance to exceed targets consistently.
  • Trained new employees on customer service, money handling and organizing strategies.

Server, Manager

Happy Harbor
12.2016 - Current
  • Successfully solve customer conflicts and problems when mistakes are made.
  • Ensure high levels of customer service and implementing company policies.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.

Internship

AACO Communications and Social Media team
03.2024 - 05.2024
  • Conduct research to develop stories for Special Emphasis Observances.
  • Develop contact list for diversity-related communications.
  • Develop social media presence for the EDI office.
  • Create graphics and other visual content for website and social media posts.
  • Assist with planning and execution of Human Relations Commission events.
  • Monitor social media sites for EDI issues.

Senior Brand Ambassador

American Eagle Outfitters, Inc
01.2022 - 09.2022
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Educated customers on product features and answered questions regarding product use.
  • Maintained knowledge of current promotions and product features.
  • Collaborated with sales staff to identify target customers, promote products and increase sales.
  • Worked with team to achieve sales goals for products.

Brand Ambassador

American Eagle Outfitters, Inc
11.2020 - 01.2022
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Use the AEO Selling Model to engage with guests authentically and provide personalized recommendations. We’ll teach you everything you need to know to succeed!
  • Prioritize the guest experience by resolving concerns with care and professionalism, while staying within company guidelines.
  • Always act with honesty and respect, following all AEO policies and procedures.
  • Whether on the Salesfloor, at Cash & Wrap, in the Fitting Room, or in the Stockroom, you're ready to jump in and support wherever needed.

Education

Bachelor of Arts - Communications, Leadership Studies

University of Maryland College Park
12.2024

Skills

  • Constructive Feedback
  • Employee Motivation
  • Team Leadership
  • Sales Coaching
  • Team Management
  • Relationship Management
  • Motivational Leadership
  • Interpersonal Communications

Timeline

Internship

AACO Communications and Social Media team
03.2024 - 05.2024

Sales Leader

American Eagle Outfitters, Inc
09.2022 - Current

Senior Brand Ambassador

American Eagle Outfitters, Inc
01.2022 - 09.2022

Brand Ambassador

American Eagle Outfitters, Inc
11.2020 - 01.2022

Server, Manager

Happy Harbor
12.2016 - Current

Bachelor of Arts - Communications, Leadership Studies

University of Maryland College Park

Similar Profiles

CREATE PROFILE