Tammy Skalko
Lake Mary,Florida
Summary
. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dynamic Team lead, with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
8
8
years of professional experience
Work History
Sales Leader
Hilton Grand Vacations
03.2023 - Current
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Trained, coached, and mentored new sales associates for maximum performance.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Inside Sales Executive
Hilton Grand Vacations
01.2021 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Inside Sales Executive
Holiday Inn Vacation Club
01.2021 - 01.2022
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Attended monthly sales meetings and quarterly sales trainings.
- Built diverse and consistent sales portfolio.
- Set and achieved company defined sales goals.
Sales Executive
Marriott Vacation Club
06.2015 - 12.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent purchasing experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Arts - Business Communications
Rollins College
Winter Park, FLMBA - Management And Leadership
Rollins College
Winter Park, FL02.2024
Skills
- Product Recommendation
- Team Goals
- Constructive Feedback
- Brand Messaging
Languages
Spanish
Professional Working
Timeline
Sales Leader
Hilton Grand Vacations
03.2023 - Current
Inside Sales Executive
Hilton Grand Vacations
01.2021 - Current
Inside Sales Executive
Holiday Inn Vacation Club
01.2021 - 01.2022
Sales Executive
Marriott Vacation Club
06.2015 - 12.2020
Bachelor of Arts - Business Communications
Rollins College
MBA - Management And Leadership
Rollins College