Kendall Jordan
Fayetteville,AR
Summary
Experienced hospitality professional with a particular bend toward culinary creativity and building community through the shared ritual of consumption.
Overview
11
11
years of professional experience
Work History
Bartender
The Odd Soul
02.2025 - Current
Server/Bartender/Bar Manager
Cheers at the OPO
11.2022 - 12.2024
- Oversaw creation, execution, and costing of five consecutive, seasonally rotating bar menus
- Built and maintained extensive liquor, wine, and beer inventory and knowledge of offerings therein
- Led consistent, high-level, high-volume service throughout weekly shifts
- Managed staffing, team dynamics, and delegation of daily operational tasks
Catering Sales Manager
Northwest Arkansas Embassy Suites
02.2022 - 10.2022
- Managed leads, contracted, and detailed events
- Communicated efficiently and effectively to achieve client needs and goals
- Optimized sales to maintain profitability guidelines
Banquet Captain/Restaurant Manager/Event Manager
The Crescent Hotel
10.2020 - 01.2022
- Managed and executed events, service timing, and staffing
- Managed staff, inventory, and customer relations on shift
- Led BEO meetings to solidify details of events and foster relationship with event hosts
Bartender/Banquet Bartender
Graduate Hotel
09.2019 - 03.2020
- Efficiently prepared and served food and beverages to high volumes of rotating hotel guests
- Maintained high customer service standards
- Set up, broke down, and managed temporary bar service for large private parties
Graduate Student and Teaching Assistant
University of Arkansas Sociology Department
08.2018 - 08.2019
- Assisted with large class instruction
- Impartially graded assignments and managed grade entry
- Met with students to assist in understanding difficult or complex learning objectives
Coffee Trainer
Blackboard Grocery
01.2018 - 07.2018
- Trained new employees in best practices for preparing espresso and coffee beverages
- Managed coffee inventory and ordering
Sisterhood Collection Product Coordinator and Copywriter
Preemptive Love Coalition
03.2017 - 01.2018
- Assisted with new products, packaging development, messaging, and online store management
- Conducted on-site and remote inventory tracking and fulfillment oversight
- Conducted order management in Salesforce
Freelance Writer
SMACK Co.
10.2016 - 03.2017
Director of Wholesale Operations & Training, Assistant Roaster, and Barista
Onyx Coffee Lab
07.2014 - 10.2016
- Created and maintained new systems of organization that exponentially increased sales reach and allowed for further expansion
- Oversaw customer acquisition, relationships, and staff training for wholesale partners
- Assisted in production roasting, blending, and regular cupping for quality control
- Demonstrated mastery of best practices for brewed coffee extraction, espresso extraction and milk steaming
- Maintained excellent customer service standards
Education
M.A. - Sociology
University of Arkansas
08.2019
B.A. - International Relations
University of Arkansas
05.2014
Skills
- Hospitality and service oriented
- Cocktail Formulation
- Menu writing
- Costing
- Detail Orientation, organization, and efficiency
- Cleanliness in work
- Extensive beer, wine, and spirit knowledge
- Extensive market knowledge
- Department oversight
- Task management,
- Strong multitasking
- Team player attitude
Timeline
Bartender
The Odd Soul
02.2025 - Current
Server/Bartender/Bar Manager
Cheers at the OPO
11.2022 - 12.2024
Catering Sales Manager
Northwest Arkansas Embassy Suites
02.2022 - 10.2022
Banquet Captain/Restaurant Manager/Event Manager
The Crescent Hotel
10.2020 - 01.2022
Bartender/Banquet Bartender
Graduate Hotel
09.2019 - 03.2020
Graduate Student and Teaching Assistant
University of Arkansas Sociology Department
08.2018 - 08.2019
Coffee Trainer
Blackboard Grocery
01.2018 - 07.2018
Sisterhood Collection Product Coordinator and Copywriter
Preemptive Love Coalition
03.2017 - 01.2018
Freelance Writer
SMACK Co.
10.2016 - 03.2017
Director of Wholesale Operations & Training, Assistant Roaster, and Barista
Onyx Coffee Lab
07.2014 - 10.2016
B.A. - International Relations
University of Arkansas
M.A. - Sociology
University of Arkansas
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