Kendall Kahl
Summary
I have always had an interest in child development and working with young children. I am currently enrolled at Winona State University working towards a degree in nursing, with a minor in child advocacy studies, hoping to work in pediatrics. During high school I focused my time towards child development classes and certifications, while completing a child development capstone course.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Coach
We Rock The Spectrum
02.2023 - Current
- Work with respite children and problem solve when child's needs are not being met. Able to work with 1:1, 2:1, and 3:1 children.
- Providing 1 to 1 respite care for children on the spectrum with varying needs and levels of care.
- Supervision of the gym and those who are coming and going. Making sure parents and guardians are involved.
- Positive, enthusiastic, willingness, and open-minded attitude. Towards the job, customers and to co-workers.
- Assist with preparing and implementing gym projects, events, and activities.
- Leading and assisting in opening, set-up, cleaning, and closing procedures for both birthday parties and open play events.
- Working while promoting services, having patience, being professional, and people first attitude.
- Answering and tending to general phone calls, emails, and voicemails.
- Counting cash box.
- Working with mindbody and other computer systems to accurately check in, keep track of and contact respite children, families, open play participants, and handling purchases.
Hostess and Server
Panther Pub & Eatery
07.2022 - 01.2023
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service and Express Shopper
Sendiks Food Market
10.2020 - 08.2022
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Welcomed customers and helped determine their needs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Identified and resolved discrepancies and errors in customer accounts.
- Managed budgets effectively while sourcing products from various retailers to ensure optimal quality at competitive prices.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Education
Bachelor of Science - Nursing
Winona State University
Winona, MN05.2027
High School Diploma -
Franklin High School
Franklin, WI06.2023
Skills
- Safety awareness
- Child Development
- Early Childhood Development
- Problem-Solving
- Special Needs Care
- Verbal Communication
- Youth Mentoring
Certification
- Assistant Child Care Teacher
- Infant / Toddler
- Shaken Baby Syndrome Prevention Training for Child Care Providers
- SIDS / Safe Sleep Training
Timeline
Coach
We Rock The Spectrum
02.2023 - Current
Hostess and Server
Panther Pub & Eatery
07.2022 - 01.2023
Customer Service and Express Shopper
Sendiks Food Market
10.2020 - 08.2022
Bachelor of Science - Nursing
Winona State University
High School Diploma -
Franklin High School
- Assistant Child Care Teacher
- Infant / Toddler
- Shaken Baby Syndrome Prevention Training for Child Care Providers
- SIDS / Safe Sleep Training
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