Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Klein

Birmingham,AL

Summary

Experienced professional with 15 years of diverse experience spanning material handling, warehouse clerk duties, retail operations, and delivery driving. Skilled in utilizing system databases to optimize freight management processes and proficient in Microsoft Office Suite for data analysis and reporting. Seeking a challenging position where leadership expertise, industry knowledge, and strategic thinking can be utilized to drive organizational success and achieve business objectives.

Overview

14
14
years of professional experience

Work History

Shipt Shopper

Shipt
01.2021 - Current
  • Effectively manage orders through the Shipt app, prioritizing accuracy and timeliness to uphold the highest standards of customer service.
  • Skillfully navigate through customers' chosen stores to meticulously pick and hand-select items, ensuring superior quality and satisfaction.
  • Thoroughly verify the contents of each order to guarantee accuracy and completeness, meticulously checking for any discrepancies and resolving them promptly to exceed customer expectations.
  • Execute timely deliveries of orders, adhering to specified time frames with precision and reliability, thereby enhancing customer convenience and trust in our services.
  • Demonstrate exceptional organizational skills in planning optimal routes for efficient order pickups and deliveries, maximizing productivity and minimizing delivery times.

Delivery Driver

First Call Logistics
12.2019 - 12.2020
  • Operated a large box truck with precision and expertise to pick up auto parts from suppliers located in Boaz, ensuring timely and efficient procurement of essential components.
  • Demonstrated exceptional driving skills and adherence to safety protocols while navigating diverse road conditions to deliver auto parts to various destinations across Alabama, including Tuscaloosa and Livingston.
  • Exhibited strong organizational abilities in planning routes and coordinating deliveries, optimizing efficiency and minimizing transit times to meet tight deadlines and exceed customer expectations.
  • Upheld a commitment to exceptional customer service by providing courteous and professional interactions during deliveries, fostering positive relationships with clients and ensuring satisfaction with delivered products.

Freight/Material Handler

Central Transportation
01.2019 - 11.2019
  • Efficiently loaded and unloaded freight trailers with precision and efficiency, ensuring the careful inspection of shipments upon arrival to verify contents and condition.
  • Maintained strict adherence to safety protocols and standards, prioritizing the well-being of myself and team members, while actively engaging in Hazmat training to ensure proficiency in handling hazardous materials safely.
  • Demonstrated meticulous attention to detail by re-weighing and accurately measuring freight dimensions, utilizing advanced equipment and techniques to facilitate precise pricing calculations and optimize space utilization.

Freight/Material Handler

Averitt Express
06.2010 - 07.2018
  • Exhibited keen attention to detail in preparing comprehensive claim reports for damaged or missing items, effectively documenting incidents and facilitating resolution processes to mitigate losses and uphold customer satisfaction.
  • Prioritized safety as a top priority, consistently adhering to established guidelines and protocols to create a secure work environment for myself and team members.
  • Completed extensive Hazmat training, demonstrating competence in handling hazardous materials safely and responsibly to comply with regulatory requirements and ensure the integrity of freight shipments.
  • Implemented efficient freight pricing procedures, utilizing knowledge and expertise to accurately assess and determine pricing based on factors such as weight, dimensions, and destination, contributing to cost-effective operations and maximizing profitability.

Education

Bachelor of Science - Business Management

University of Alabama At Birmingham (UAB)
Birmingham, AL
12.2024

Skills

  • Competitive Analysis
  • Payment Processing
  • Shipping and receiving
  • Physical Stamina
  • Warehouse Operations
  • Willing to Learn
  • Equipment monitoring
  • Inventory organization
  • Safe driver
  • Delivery Scheduling
  • Documentation And Reporting

Timeline

Shipt Shopper

Shipt
01.2021 - Current

Delivery Driver

First Call Logistics
12.2019 - 12.2020

Freight/Material Handler

Central Transportation
01.2019 - 11.2019

Freight/Material Handler

Averitt Express
06.2010 - 07.2018

Bachelor of Science - Business Management

University of Alabama At Birmingham (UAB)

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Kendall Klein