LaVictor Holland
Marietta
Summary
Highly organized Shipt Shopper with significant experience in grocery shopping and delivery. Strong customer service skills with proven ability to manage multiple orders efficiently while maintaining high satisfaction rates. Demonstrated ability to adapt quickly to new technology, ensuring smooth digital transactions for customers. Successfully improved order accuracy and punctuality in previous roles.
Overview
9
9
years of professional experience
1993
1993
years of post-secondary education
1
1
Certification
Work History
Shipt Shopper
Shipt
Marietta
06.2025 - Current
- Selected and gathered grocery items based on customer orders.
- Ensured accurate item substitutions when requested by customers.
- Communicated with customers for order updates and delivery instructions.
Project Estimator
Arch-I-Tech Doors
Marietta
10.2024 - 01.2025
- Analyzed project specifications to create detailed cost estimates.
- Collaborated with clients to clarify project requirements and expectations.
- Reviewed and interpreted blueprints and technical drawings for accurate pricing.
Sr. Sales Manager
DoorHub
Marietta
02.2022 - 10.2024
- Led sales team to develop strategic plans for market expansion.
- Analyzed customer feedback to enhance product offerings and services.
- Collaborated with marketing to create effective promotional campaigns.
- Managed key client relationships to ensure continued satisfaction and loyalty.
- Conducted market research to identify emerging trends and opportunities.
Inventory Mgr
Arch-I-Tech Doors
Marietta
10.2016 - 02.2022
- Managed inventory levels and maintained accurate stock records.
- Coordinated with suppliers to ensure timely delivery of materials.
- Oversaw warehouse organization and optimized storage space efficiency.
- Trained staff on inventory management protocols and best practices.
- Conducted regular audits to verify stock accuracy and compliance.
- Collaborated with production teams to forecast inventory needs effectively.
- Developed processes for efficient order fulfillment and shipping management.
- Monitored inventories on computer to generate accurate reports.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
Education
Metter High School
Metter, GASome College (No Degree) -
Brewton-Parker College
Mount Vernon, GASkills
- Order fulfillment
- Item selection
- Customer communication
- Cost estimation
Certification
- Lead Safety -OSHA...April 2025
- Fundamentals of HIPPA Law and Privacy rules...April 2025
- OSHA Bloodborne Pathogens (BBP)... March 2025
- Food Handler Certification... March 2025
Languages
English
Full Professional
Timeline
Shipt Shopper
Shipt
06.2025 - Current
Project Estimator
Arch-I-Tech Doors
10.2024 - 01.2025
Sr. Sales Manager
DoorHub
02.2022 - 10.2024
Inventory Mgr
Arch-I-Tech Doors
10.2016 - 02.2022
Metter High School
Some College (No Degree) -
Brewton-Parker College