Zachary Savoie
Kalamazoo,USA
Summary
Dynamic accounting student with over 15 years of experience managing tasks with precision and efficiency. Proven ability to adapt seamlessly to evolving processes, programs, and team dynamics. Committed to leveraging extensive knowledge and skills to drive success in a forward-thinking organization. Prepared to contribute to a growing company by delivering exceptional results and fostering collaborative teamwork.
Overview
16
16
years of professional experience
Work History
Shipt Shopper
Shipt
Kalamazoo, MI
01.2021 - Current
- Executed efficient shopping and delivery of customer orders, ensuring timely service.
- Communicated with customers to clarify preferences and address specific needs during order fulfillment.
General Manager
University Roadhouse/Main St Pub
Kalamazoo, MI
07.2020 - 10.2021
- Oversaw coordination of a large team to enhance operational efficiency.
- Handled liquor and food orders in bulk amounts, keeping careful inventory and tracking waste.
- Prepared schedules to maximize labor potential.
- Delivered top notch customer service and responds to digital feedback.
- Revitalized business operations post-COVID-19 pandemic while fostering team morale.
Store Manager
Maru Sushi & Grill
Kalamazoo, MI
08.2019 - 04.2020
- Oversaw every facet of daily operation of a 60 person team, including, but not limiting to; payroll, scheduling, product sourcing and ordering, talent acquisition, and menu development.
- Worked with existing and new talent to improve ticket times and table turn around.
- Led store to a 13% sales increase over 2019.
- Reduced and maintained Prime costs in all areas, specifically reduced beverage costs by 6% and improved alcohol sales by implementing a Captain's List system. Improved food costs with stricter waste logging.
- Minimized employee turnover with thorough vetting and training procedures.
Multi Unit Manager/ General Manager
Aubree's Pizzeria and Grill
11.2016 - 07.2019
- Responsible for all FOH and BOH operations and supervision between three stores.
- Hiring, training, and developing team members to reach potential. Scheduling for maximum efficiency in labor cost and operation. Maintained prime labor.
- Tracking and ordering inventory of food, liquor, and beer. Building projections from sales figures to reduce waste. Maintained prime food and LBW costs.
- Tracking general finances; rent, vendor payments, utilities, payroll, licensing, etc.
- Building and maintaining partnerships with host communities. Developing outreach programs.
- General maintenance and facility repairs, ensuring employees follow cleaning protocols and maintain a tidy work environment.
- POS management; keep POS up to date with pricing and accessibility.
- Oversee a staff of 30-40 people in multiple high volume establishments.
- Led one store(Plainwell, MI) to 30% increase in first quarter sales from 2017 to 2018. Maintained broadly positive reviews on social media.
General Manager
LandShark Bar & Grill
East Lansing, MI
11.2015 - 04.2017
- Responsible for all FOH and BOH operations and supervision.
- Hiring, training, and developing team members to reach potential. Scheduling for maximum efficiency in labor cost and operation.
- Tracking and ordering inventory of food, liquor, and beer. Building projections from sales figures to reduce waste.
- Tracking general finances; rent, vendor payments, utilities, payroll, licensing, etc.
- Building and maintaining partnerships with brand ambassadors, promoters, DJs, and musicians.
- Operating all social media accounts for the bar, including Instagram, Snapchat, Facebook, and Twitter, to improve new market outreach and brand promotion.
- Graphic design of flyers and other promotional materials.
- General maintenance and facility repairs, ensuring employees follow cleaning protocols and maintain a tidy work environment.
- POS management; keep POS up to date with pricing and accessibility.
- Oversee a staff of 15-20 people in a high volume establishment.
Bartender/Kitchen manager
Relli's Italian Restaurant
06.2012 - 01.2016
- Ensure cleanliness of bar and surrounding area to maintain an inviting atmosphere
- Provide a managerial presence and address minor customer complaints
- Rotate stock, order product, and research potential new products.
- Every aspect of food from ordering to table service
- Managed bar inventory, ensuring timely restocking and minimizing waste.
Manufacturing Intern
Rockwell-Collins Aerospace
Cedar Rapids, IA
01.2010 - 07.2012
- Worked in secondary processing. Paint, plating, and other finish.
- Wet lab experience; titrations, chromatography, precious metal reclamation.
- Meticulous record keeper and precious metal tracking.
- Finish quality inspection, durability testing, salt spray resistance, shock testing
- Printed circuit inspection
- Metallurgical testing; thermoset mounting, plating thickness, carb and decarb, weld quals, and surface finish
Education
Bachelor of Science - Accounting
Kalamazoo Valley Community College
Kalamazoo, MI05-2028
Skills
- Proficient in Microsoft Office
- Microsoft Excel
- Experience with Sage accounting tools
- Leadership
- Labor Cost Analysis
- Vendor sourcing expertise
- Program Development
- Recruiting
- Store Management Experience
- Efficient multitasking
- Reliability and punctuality
- Strong organization
- Excellent Interpersonal Skills
Accomplishments
Maintained a 4.0 GPA while balancing full time school and work loads.
Additional Information
- Comfortable in a multitude of industries.
- Ready to learn all aspects of any job I'm presented.
Timeline
Shipt Shopper
Shipt
01.2021 - Current
General Manager
University Roadhouse/Main St Pub
07.2020 - 10.2021
Store Manager
Maru Sushi & Grill
08.2019 - 04.2020
Multi Unit Manager/ General Manager
Aubree's Pizzeria and Grill
11.2016 - 07.2019
General Manager
LandShark Bar & Grill
11.2015 - 04.2017
Bartender/Kitchen manager
Relli's Italian Restaurant
06.2012 - 01.2016
Manufacturing Intern
Rockwell-Collins Aerospace
01.2010 - 07.2012
Bachelor of Science - Accounting
Kalamazoo Valley Community College