Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation - Professionalskills
Timeline
Generic

Kendall Marshall

Rustburg,USA

Summary

To obtain a position within a business that allows me to utilize my various skills and experiences listed below. To do so while representing my employer in a professional manner.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Truck Driver

Service Trucking Inc
Lynchburg, VA
08.2024 - Current
  • Delivering Freight By 53 Ft Van Trailer
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.

This Contract Was Brought Out Been Working For The Same Contractor since March 2023. We Had To Merge Over To This Company.

Truck Driver

TransForce
Greensboro, North Carolina
03.2023 - 08.2024
  • Delivering Freight By 53ft Van Trailers
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.

Truck Driver

Thompson Trucking
Concord, Virginia
08.2022 - 02.2023
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Observed driving regulations and safety procedures, maintaining excellent safe driving record.
  • Delivering Frieght By Dump Trailers, Steel Trailers, Trash Trailers Walking Floors

Owner/Operator Truck Driver

DA Swain Hauling
Madison Heights, Virginia
07.2022 - 08.2022
  • Delivering freight by dump trailers
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Loaded cargo securely using appropriate tools such as straps or blocks to ensure safe transportation.

Delivery Driver

Performance Foodservice
Richmond, VA
06.2017 - 07.2022
  • Delivering Food Across The USA Local & OTR REEFER TRAILERS , BACKHAUL DRY VAN , 28ft 36ft 48ft 53ft
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Utilized street maps to plan and determine most efficient routes.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Processed shipment documents neatly and efficiently for each load.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Received daily delivery instructions and route assignments from dispatch.
  • Determined optimal routes based on GPS application information and knowledge of local routes.

Car Hauler Driver

Loose Leaf Trucking
Raleigh, NC
09.2016 - 06.2017
  • Job duties to move automotive vehicles from one location to another
  • We often handle the delivery of multiple cars during each trip
  • In addition to ensuring that the load is secure, we makes sure that the auto transport trailer meets safety standards and weight restrictions
  • OTR FLATBED, CARGO STRAPS
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Adhered strictly to DOT regulations for hours of service when driving long distances.
  • Obtained signatures needed to complete and process paperwork.
  • Monitored road conditions and traffic patterns to adjust routes as needed.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.

Delivery Driver

Blue Ridge Beverage
Lynchburg, Virginia
01.2016 - 09.2016
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Utilized street maps to plan and determine most efficient routes.

Computer Server Tester, Computer Programming Tech Support

FoxConn-EMC
Durham, NC
11.2013 - 01.2016
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Acted as single point of contact for customers during technical faults and security-related events.
  • Notified internal and external customers of impending changes and agreed outages to prevent unexpected service disruptions.
  • Designed, developed and implemented firmware to support embedded system product concepts.
  • Developed cross-platform activity feed for social network accounts.
  • Integrated Google Cloud Platform and Amazon Web Service into programming tasks.
  • Developed scripts in Python or Perl to automate routine tasks.
  • Reviewed and modified unit and integration tests to improve software quality and reliability.

Service Tech, Customer Service, Android Specialist

Sprint -ACS
Cary, NC
11.2011 - 10.2013
  • Participated in ongoing training and compliance activities.
  • Conducted regular meetings with staff to review progress and address any concerns.
  • Researched and analyzed customer feedback to identify areas of improvement.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Coordinated with other departments to ensure efficient workflow processes.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Performed quality assurance testing on newly developed software applications.
  • Provided technical support for customers in resolving complex issues.

Retail Associate/ Cashier

Wal Mart, Inc
Lynchburg, VA
04.2010 - 11.2011
  • POS), Stock replenishment
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Performed price checks on items requested by customers.
  • Collaborated with team members to achieve sales targets and improve customer satisfaction.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Updated customer information in the database system when necessary.
  • Managed inventory levels on the sales floor, ensuring optimal stock availability.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.

Warehouse assembly in distribution center.

Tri Tech, Inc
Lynchburg, VA
10.2009 - 04.2010
  • Packaged product aligned on conveyor
  • Ensured compliance with safety regulations throughout the facility.
  • Prepared inventory for shipment by attaching tags and labels.
  • Collaborated with logistics team to develop efficient transportation routes for timely delivery of products.
  • Scheduled maintenance for all machinery used at the distribution center.
  • Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
  • Assembled component parts of items and completed hand-finishing of final products.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
  • Recognized defective material and reported issues to management.
  • Organized work area daily to ensure efficient workflow throughout shift.

Maintenance / Custodian

Regal Academy
Rustburg, VA
06.2007 - 10.2009
  • Weekly custodial duties, sweeping, mopping floors, cleaning windows, changing air vent filters, Repairsdoors, cabinets, windows, locks, equipment, electronics
  • Administrative duties: Maintaining a spreadsheet of maintenance expenses
  • Checked fire extinguishers monthly for proper working condition.
  • Maintaining the security of the building by locking doors after hours; ensuring all entrances are closed securely.
  • Dusted furniture, machines or equipment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.

Retail Associate

Circuit City, Inc
Raleigh, NC
10.2006 - 05.2007
  • Technology Dept, Sales Consultant, stocked products in departments, inventoried electronics department and reported to manager (shrinkage, etc.) Cashier, Help-desk troubleshooter/ via phone/ Internet and in-person
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Ensured compliance with all company policies and procedures.
  • Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
  • Addressed customer questions and concerns regarding products and services.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Food Preparation, Maintenance/ Custodial Duties, Cashier

Sonic Restaurant, Inc
Lynchburg, VA
03.2006 - 07.2006
  • Food Processing, Maintenance/ Custodial Duties, Cashier
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Some College (No Degree) - Computer And Information Systems

Campbell University
Buies Creek, NC

Skills

  • Food Processing
  • Flatbed
  • Warehouse Distribution Experience
  • Driving
  • Tanker Experience
  • Box Truck
  • Load & Unload
  • Tractor-Trailer
  • Warehouse Experience
  • Technical Support
  • Commercial Driving
  • Delivery Driver Experience
  • Packaging
  • Vehicle Maintenance
  • Manufacturing
  • Forklift
  • Shipping & Receiving
  • Microsoft Windows
  • Merchandising
  • Computer Networking
  • Food Preparation
  • Freight Experience
  • Android
  • Pallet Jack
  • IOS

Certification

  • CDL
  • Driver's License
  • Air Brake Endorsement
  • CDL A
  • Tanker Endorsement
  • Food Handler Certification
  • TWIC Card

Additionalinformation - Professionalskills

  • Customer Service
  • Microsoft Word
  • Verbal and Written Communication-via telephone(inbound/out bound, email
  • Warehouse/ Stock / Distribution Experience
  • Maintenance and Safety Compliance knowledge
  • Team Player (Multi task)
  • Organizational
  • CDL A License
  • Experience Driving Dry Van Both 48ft & 53ft and Flat Bed Trailers
  • Combination Vehicles (Double Clutching) 10 Speed
  • Straight Gear Vehicles

Timeline

Truck Driver

Service Trucking Inc
08.2024 - Current

Truck Driver

TransForce
03.2023 - 08.2024

Truck Driver

Thompson Trucking
08.2022 - 02.2023

Owner/Operator Truck Driver

DA Swain Hauling
07.2022 - 08.2022

Delivery Driver

Performance Foodservice
06.2017 - 07.2022

Car Hauler Driver

Loose Leaf Trucking
09.2016 - 06.2017

Delivery Driver

Blue Ridge Beverage
01.2016 - 09.2016

Computer Server Tester, Computer Programming Tech Support

FoxConn-EMC
11.2013 - 01.2016

Service Tech, Customer Service, Android Specialist

Sprint -ACS
11.2011 - 10.2013

Retail Associate/ Cashier

Wal Mart, Inc
04.2010 - 11.2011

Warehouse assembly in distribution center.

Tri Tech, Inc
10.2009 - 04.2010

Maintenance / Custodian

Regal Academy
06.2007 - 10.2009

Retail Associate

Circuit City, Inc
10.2006 - 05.2007

Food Preparation, Maintenance/ Custodial Duties, Cashier

Sonic Restaurant, Inc
03.2006 - 07.2006

Some College (No Degree) - Computer And Information Systems

Campbell University
Kendall Marshall