Motivated student with a strong background in customer service and team collaboration. Known for effective communication and time management skills, contributing to improved customer satisfaction and streamlined operations.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Gate City Bank
Fargo
09.2024 - Current
Assisted customers with account inquiries and transaction issues.
Resolved customer complaints using effective communication skills.
Maintained knowledge of bank products and services for accurate support.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Sales Specialist
Scheels
Fargo
09.2022 - 05.2024
Maintained knowledge of current promotions and product features.
Assisted customers with product selection and provided exceptional service.
Conducted product demonstrations to enhance customer engagement and interest.
Trained new staff on sales techniques and store policies effectively.
Landscaper
Fargo Park District
Fargo
05.2023 - 08.2023
Maintained park landscapes through planting, pruning, and mulching activities.
Assisted in planning and executing seasonal planting schedules for parks and gardens.
Collaborated with team members to ensure timely completion of landscaping tasks.