Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Kendall Oliphant

Charlotte,NC

Summary

Highly motivated and detail-oriented professional with a proven track record in leadership, team development, and project management. Recognized for exceptional communication and interpersonal skills. Adept at strategic planning, problem-solving, and implementing innovative solutions to achieve personal and organizational goals. A charismatic and hard-working individual, driven to exceed expectations and operate effectively in fast-paced, high-pressure environments.

Overview

8
8
years of professional experience

Work History

Delivery Associate

Monarch Logistics
Charlotte
02.2024 - Current
  • Interact with Amazon customers and the public in a professional and positive manner
  • Deliver 200 or more packages ranging from envelopes to boxes weighing up to 50lbs
  • Maintain a safe driving record, obey all applicable traffic laws, and drive in accordance with weather/road conditions
  • Completed pre and post-trip inspections, recording and reporting any defects and malfunctions.
  • Communicated customer complaints, request, and feedback to company management
  • Loaded and unloaded packages and mail on and off of trucks while practicing safe and secured loading methods to avoid damaging goods.
  • Established long-term customer relationships through prompt and courteous service.

Operations and Production Coordinator

Webber Marketing LLC.
Charlotte
08.2016 - 12.2023
  • Maintained the working schedule of the operation and production teams
  • Coordinated special projects and maintained schedules for operations and production teams
  • Assisted in client proposals, activation ideas, and research.

Operations Associate

Webber Marketing LLC.
Charlotte
01.2022 - 12.2022
  • Managed communication between various teams within Webber Marketing with the operations department, which included scheduling meetings, calls with clients, and taking notes at meetings
  • Maintained sponsor recaps and proposals
  • Provided ideas and feedback to the operations team on activations and tours that were produced
  • Performed all duties as assigned.

Operations Intern

Webber Marketing LLC.
Charlotte
08.2016 - 12.2022
  • Worked with the operations team on all logistics, including the National Battle of the Bands, Orange Blossom Classic, Ford Road Tour, and Pepsi experiential activations
  • Assisted with on-site load in build-out and strike.

Brand Ambassador

Polo Ralph Lauren
Charlotte
04.2019 - 09.2020
  • Provided sales solutions with management to drive sales effectively
  • Provided a positive in-store experience to add to the customer experience.

Sales Associate

Rack Room
Charlotte
11.2018 - 04.2019
  • Assisted customers in shoe selection and other merchandise
  • Discovered customer needs
  • Management of operations and merchandising.

Education

Bachelor of Arts - Communications, Public Relations

University of North Carolina At Charlotte
Charlotte, NC
12-2023

Skills

  • Loading and unloading
  • Quality Assurance
  • Exceptional written and verbal communication skills
  • Social Media Management
  • Operational planning
  • Customer Relations
  • Retail merchandising expertise
  • Cash Handling
  • Data Analysis
  • Technical Troubleshooting
  • Writing, editing, and proofreading

Timeline

Delivery Associate

Monarch Logistics
02.2024 - Current

Operations Associate

Webber Marketing LLC.
01.2022 - 12.2022

Brand Ambassador

Polo Ralph Lauren
04.2019 - 09.2020

Sales Associate

Rack Room
11.2018 - 04.2019

Operations and Production Coordinator

Webber Marketing LLC.
08.2016 - 12.2023

Operations Intern

Webber Marketing LLC.
08.2016 - 12.2022

Bachelor of Arts - Communications, Public Relations

University of North Carolina At Charlotte
Kendall Oliphant