Summary
Overview
Work History
Skills
Timeline
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Kendall Sanders

Summary

While excelling in fast-paced work environments, my strong work ethic & eager approach to learning on the spot showcase a blend of hard & soft skills vital for all service environments. Great memory retention & above average critical thinking has led to resolving customer concerns swiftly, showcasing my ability to maintain professionalism & achieve notable customer satisfaction.

Overview

8
8
years of professional experience

Work History

Server

Dolly Parton's Stampede
09.2019 - 09.2024
  • Demonstrated high efficiency & extreme time management between multiple tables simultaneously.
  • Served food & drinks promptly without sacrificing my quality of service.
  • Resolved customer concerns promptly to maintain a positive dining experience.
  • Trained new employees, including ones with no serving experience.
  • Bussed dining area to reset tables for arriving guests.

Server

Burger Republic
02.2023 - 07.2023
  • Managed multiple tables simultaneously, including a patio & some areas of the bar.
  • Collaborated with bartender by placing orders & running alcoholic drinks to my tables.
  • Increased sales through knowledge of the menu, along with specials & promotions.
  • Performed opening & closing tasks to either start or end the day.


Sales Associate

J. Crew
09.2017 - 01.2019
  • Managed entire men's section, including making decisions on visual appeal, helping customers fit custom suits, & leading new floorsets designs.
  • Organized racks and shelves to maintain store visual appeal, engage customers, & promote specific merchandise.
  • Built relationships to create return customers.
  • Completed returns & exchanges with the trust from management to make decisions from my own judgement.

Sales Associate, Brand Ambassador

Coach
11.2016 - 02.2018
  • Underwent intense training on self presentation (mannerisms, posture, etc.), proper ways to communicate to customers, & techniques to sell more product.
  • Asked lifestyle questions to find out customer's needs & learning how I can provide what they're looking for.
  • Placed in charge of regular floorsets, redesigning the entire layout of sections of the store.
  • Worked the register under extreme customer volume through holidays like Black Friday.

Skills

  • Strong Work Ethic
  • Customer Service
  • High-Volume Serving
  • Professionalism

Timeline

Server

Burger Republic
02.2023 - 07.2023

Server

Dolly Parton's Stampede
09.2019 - 09.2024

Sales Associate

J. Crew
09.2017 - 01.2019

Sales Associate, Brand Ambassador

Coach
11.2016 - 02.2018

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Kendall Sanders