Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Slone

Bloomington,IN

Summary

Dynamic professional with a proven track record in hospitality and customer service, notably at Crazy Horse Restaurant. Excelled in enhancing customer experiences through exceptional communication and detail-oriented service. Skilled in telephone reception and fostering inclusive environments, achieving significant improvements in customer satisfaction. Demonstrates a professional appearance and adeptness in task prioritization, contributing to team and business success.

Overview

5
5
years of professional experience

Work History

Host/Server

Crazy Horse Restaurant
03.2024 - Current
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Stylist Sales Associate

Maurices
09.2022 - 12.2024
  • Connected and engaged with customers to understand styling needs.
  • Fostered inclusive environment to make customers feel welcomed.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Server/Sales Associate

Hoosier Pie Hole
05.2022 - 08.2022
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Gymnastics Coach

Bloomington United Gymnastics and Soccer (BUGS)
04.2020 - 05.2022
  • Collaborated with coaches, students, and administrators to run high-quality program.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Facilitated team building activities and workshops to improve communication, collaboration and productivity.

Education

BS - Psychology

Indiana University, Bloomington
Bloomington, IN

Skills

  • Telephone reception
  • Hospitality and accommodation
  • Exceptional communication
  • Detail-oriented
  • Task prioritization
  • Professional appearance

Timeline

Host/Server

Crazy Horse Restaurant
03.2024 - Current

Stylist Sales Associate

Maurices
09.2022 - 12.2024

Server/Sales Associate

Hoosier Pie Hole
05.2022 - 08.2022

Gymnastics Coach

Bloomington United Gymnastics and Soccer (BUGS)
04.2020 - 05.2022

BS - Psychology

Indiana University, Bloomington
Kendall Slone