Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kendall Smith

Temple,TX

Summary

Accomplished Branch Manager with a proven track record at Sherwin Williams Co, enhancing branch performance and customer satisfaction through effective operations management and relationship building. Skilled in process improvement and coaching, demonstrated by surpassing sales targets and reducing employee turnover. Expertise in branch operations management and exceptional customer service.

Overview

9
9
years of professional experience

Work History

Branch Manager

Sherwin Williams Co
11.2021 - Current
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

Logistics Manager

Harbor Freight Tools USA
06.2020 - 11.2021
  • Managed a team of 12 logistics professionals, providing coaching and guidance for career development and skill enhancement.
  • Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
  • Set up and opened new store and surpassed $4 million in sales in 1st year.

Railroad Conductor

Union Pacific Railroad Co
09.2018 - 04.2020
  • Maintained accurate documentation of cargo manifests, trip logs, and timekeeping records for regulatory compliance.
  • Enhanced train safety by conducting thorough pre-departure inspections and addressing potential issues.
  • Ensured compliance with federal regulations regarding hazardous materials transportation by maintaining proper documentation and adhering to strict handling procedures.

Store Manager

Spectrum Internet
03.2018 - 09.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Inventory Supervisor

Best Buy
09.2015 - 03.2018
  • Supervised up to 36 personnel to support correct goods management and sales related activities while achieving performance goals.
  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
  • Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.

Education

High School Diploma -

Belton High School
Belton, TX
06.2008

Skills

  • Operations Management
  • Customer Service
  • Verbal/written communication
  • Strategic Planning
  • Excellent time management skills
  • Coaching and Mentoring
  • Relationship building and management
  • Process Improvement

Accomplishments

  • "Pound the Stone" Award for conitnually achieving results with integrity
  • Increased Sales from $650 thousand to $1.5 million in a three year period
  • Zero safety Incidents within the last 7 years
  • Achieved Budget for first time in Branch history
  • Pickup of $1200 on Physical Inventory on budget of (+/-)$20,000
  • Increased inventory turns from and average of 1.2 turns to 6.2 turns on a goal of 5.5

Timeline

Branch Manager

Sherwin Williams Co
11.2021 - Current

Logistics Manager

Harbor Freight Tools USA
06.2020 - 11.2021

Railroad Conductor

Union Pacific Railroad Co
09.2018 - 04.2020

Store Manager

Spectrum Internet
03.2018 - 09.2018

Inventory Supervisor

Best Buy
09.2015 - 03.2018

High School Diploma -

Belton High School

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Kendall Smith