Kendall Staples
Atmore,USA
Summary
Proven Correctional Officer and Visitation Supervisor at Baldwin County Sheriff's Office, adept in surveillance and visitation oversight with a knack for problem-solving and dedicated customer service. Excelled in incident prevention, consistently ensuring safety and efficiency. Eager to leverage fast typing and multitasking abilities to enhance operational excellence.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Baldwin County Sheriff's Office
01.2016 - 12.2022
- Inspected cells and conducted random searches of common areas.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Instructed inmates on work detail and oversaw work-site transportation.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Visitation Supervisor
Baldwin County Sheriff's Office
05.2018 - 10.2021
- Coordinated with other departments to ensure that all programs are running smoothly.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Investigated any reported incidents or violations of policy or procedure.
- Interfaced with local court system, attending court proceedings and working directly with attorneys.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Created detailed reports of program activities and outcomes.
- Implemented quality assurance measures to ensure that all visits were conducted safely and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Operated equipment and machinery according to safety guidelines.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Education
Health Sciences
Coastal Alabama
Bay Minette, ALSkills
- Incident prevention
- Surveillance
- Perimeter control
- Visitation oversight
- Inmate monitoring
- Fast Typing skills
- Multitasker
- Work well in fast-paced environments
- Dedicated
- Eager to learn
- Comprehension skills
- Fair
- Consistent
- Reliable
- Assist with troubleshooting
- Problem solving
- Customer service
- De-escalation techniques
- Conflict resolution skills
- Emergency response
- Observation
Timeline
Visitation Supervisor
Baldwin County Sheriff's Office
05.2018 - 10.2021
Correctional Officer
Baldwin County Sheriff's Office
01.2016 - 12.2022
Health Sciences
Coastal Alabama
leadership training, first line supervision challenges of law enforcement, legal an liability risk
completed August 3, 2022 through August 5, 2022