Kendall Stroud
Prospect,TN
Summary
Dedicated medical assistant with expertise in HIPAA compliance, patient scheduling, and customer service. Committed to enhancing patient care and supporting clinical teams to foster efficient healthcare delivery.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Certified Medical Assistant
Southern Tennessee Primary Care
02.2024 - Current
- Assisted in patient intake and documentation processes to ensure accurate medical records.
- Supported clinical staff by preparing examination rooms and sterilizing equipment.
- Administered medications and vaccinations under physician supervision to enhance patient care.
- Educated patients on treatment plans and medication usage to improve adherence and outcomes.
Laboratory Technician
Athens Limestone Occupational Health
06.2023 - 02.2024
- Conducted routine laboratory tests ensuring compliance with safety protocols and quality standards.
- Operated and maintained laboratory equipment, troubleshooting issues to minimize downtime.
- Analyzed biological samples, generating accurate results for timely reporting to healthcare professionals.
- Collaborated with team members to streamline procedures, enhancing workflow efficiency in testing processes.
Certified Nursing Assistant
Elk River Health and Nursing Centers of Ardmore
11.2021 - 04.2022
- Assisted patients with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely medical interventions.
- Maintained cleanliness and organization of patient areas to ensure a safe environment.
- Collaborated with healthcare team to implement individualized care plans for residents.
Front Desk Receptionist
Madison Wellness and Aesthetics
05.2021 - 10.2021
- Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
- Scheduled appointments using electronic health record systems to optimize staff efficiency and client satisfaction.
- Maintained a welcoming environment, addressing client inquiries and providing information on services offered.
- Assisted in managing inventory of office supplies and promotional materials to support marketing efforts.
Certified Nursing Assistant
LTAC
10.2018 - 11.2020
- Educated patients and families on health management practices to promote independence.
- Documented patient progress accurately in electronic health records for effective communication.
- Trained new staff on procedures and protocols to uphold quality of care standards.
- Implemented infection control measures to reduce risk of illness among residents.
Education
Associate of Applied Science -
Calhoun Community College
Tanner, ALHigh School Diploma -
Sparkman High School
Harvest, AL05-2015
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Southern Tennessee Primary Care
02.2024 - Current
Laboratory Technician
Athens Limestone Occupational Health
06.2023 - 02.2024
Certified Nursing Assistant
Elk River Health and Nursing Centers of Ardmore
11.2021 - 04.2022
Front Desk Receptionist
Madison Wellness and Aesthetics
05.2021 - 10.2021
Certified Nursing Assistant
LTAC
10.2018 - 11.2020
Associate of Applied Science -
Calhoun Community College
High School Diploma -
Sparkman High School