Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Ward

Atlanta

Summary

Proven Independent Contractor Driver with a track record of fostering strong client relationships and delivering outstanding service, notably with Spark Driver. Skilled in workload management and client relationship building, I excel in optimizing routes for efficiency, achieving a significant reduction in delivery times. My commitment to safety compliance and problem-solving abilities ensures high-quality service and repeat business.

Overview

7
7
years of professional experience

Work History

Independent Contractor Driver

Spark Driver
08.2024 - Current
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Reduced delivery times with careful planning and route optimization.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.

Independent Contractor Driver

American Tire Distribution
01.2023 - 12.2025
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Consulted with customers to assess needs and propose optimal solutions.

Independent Contractor Driver

Lyft Driver Service
01.2019 - 01.2022
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.

Education

High School Diploma -

Westside High School
Augusta, GA
06-2008

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Time management
  • Task prioritization
  • Multitasking Abilities
  • Decision-making
  • Teamwork
  • Problem-solving abilities
  • Team leadership
  • Idea development and brainstorming
  • Multitasking

Timeline

Independent Contractor Driver

Spark Driver
08.2024 - Current

Independent Contractor Driver

American Tire Distribution
01.2023 - 12.2025

Independent Contractor Driver

Lyft Driver Service
01.2019 - 01.2022

High School Diploma -

Westside High School

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Kendall Ward