MICHAEL HAIRSTON
Lakeland
Summary
Dependable and safety-oriented professional with extensive experience in non-emergency medical transportation (NEMT), logistics, and customer service. Expertise in efficiently managing routes, ensuring passenger safety, and fostering excellent client relations. Highly skilled in multitasking, route planning, and delivering exceptional customer experiences. Eager to leverage strong communication, time management, and operational skills in a dynamic transportation or logistics environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Independent Contractor Driver
UBER
01.2017 - Current
- Provide safe and timely transportation for passengers using the Uber platform. Maintain vehicle cleanliness and reliability. Deliver exceptional customer service and utilize efficient navigation to ensure passenger satisfaction.
NEMT Driver
Florida Medical Transportation
07.2022 - 12.2024
- Safely transport patients to and from healthcare facilities, ensuring comfort and compliance with company and traffic regulations. Demonstrate professionalism and empathy while providing patient assistance as needed.
Owner/Operator
Ready 2 Ride Transportation & Delivery
01.2018 - 01.2024
- Operated an independent transportation business providing medical and personal rides. Managed client relations, scheduling, and vehicle maintenance while ensuring reliability and safety across all services.
Driver/Detailer
Fast Four Hand Car Wash LLC
05.2017 - 04.2020
- Performed detailing and vehicle maintenance including washing, waxing, vacuuming, and interior deodorizing. Delivered vehicles and ensured adherence to client quality standards.
Independent Contractor
Silver Star Medical Transportation
01.2018 - 08.2019
- Transported clients to and from medical appointments, conducted pre-trip inspections, and assisted patients with mobility and safe vehicle entry/exit procedures.
Driver/Helper
Lee Will’s Catering
11.2007 - 02.2009
- Delivered food and supplies for catering events. Assisted with setup, service, and cleanup during large gatherings and special occasions.
Education
High School - High School Coursework Completed
Lake Wales High School
Lake Wales, Florida06.1996
Skills
- Business Operations & Team Leadership
- Time Management & Scheduling
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Schedule management
- Operations oversight
- Business development
- Attention to detail
- Customer support
- Problem-solving
- Critical thinking
- Task prioritization
Certification
- Business Owner License – State of Florida (2018–2024)
- Class D Security Guard Certification
- Passenger Assistance Safety and Sensitivity (PASS)
Valid August 31, 2025 through August 31, 2027
Certificate #332277787335347 - NSC Defensive Driving Course
Course Expiration Date: 08/28/2027
Certificate #: 3577D-A73391DB - NSC FIRST AID, CPR, AED Online Course
Course Expiration Date: 08/31/2027
Certificate #: 3577D-ABF2C544
Timeline
NEMT Driver
Florida Medical Transportation
07.2022 - 12.2024
Owner/Operator
Ready 2 Ride Transportation & Delivery
01.2018 - 01.2024
Independent Contractor
Silver Star Medical Transportation
01.2018 - 08.2019
Driver/Detailer
Fast Four Hand Car Wash LLC
05.2017 - 04.2020
Independent Contractor Driver
UBER
01.2017 - Current
Driver/Helper
Lee Will’s Catering
11.2007 - 02.2009
High School - High School Coursework Completed
Lake Wales High School