Kendell Dela Cruz
Milpitas,CA
Summary
Highly motivated with background in mobile sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and fostering strong relationships with clients/customers .
Overview
2
2
years of professional experience
Work History
Mobile Expert
T-Mobile
San Jose, California
07.2024 - 09.2024
- Provided customer service and technical support for mobile devices, tablets, and other wireless products.
- Educated and advised customers about devices to determine which best suits their needs based on budget constraints and desired features
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
Tech Consultant
Target
Milpitas
06.2023 - 09.2023
- Oversaw the day-to-day functions of the technology department.
- Provided electronic product guidance and advice
- conducted training sessions of store responsibilities among co-workers in a supportive and encouraging manner.
Catering Event Organizer
Sugar Mama Desserts
Milpitas
08.2022 - 03.2023
- Organized and consulted with vendors, such as Netflix and Google, to discuss event requirements.
- Provided onsite support during events to ensure smooth operations.
- Negotiated rates with service providers in order to save costs.
Education
High School Diploma -
Milpitas High School
Milpitas, CA06-2023
Currently attending - Pre-Business ; Cumulative GPA 3.78
University of California, Riverside
Riverside, CASkills
- Sales expertise with Products, Promotions, and Services
- Upselling techniques
- Sales Records Management
- Conflict Resolution
- Retail Metrics and Goals
- Personnel training and development
- Supply and inventory management
- Relationship Building
- Bilingual in Tagalog
- Proficiency in Spanish
- Familiar with Python
Relevant Coursework
- Microeconomics
- Macroeconomics
- Public Policy
Timeline
Mobile Expert
T-Mobile
07.2024 - 09.2024
Tech Consultant
Target
06.2023 - 09.2023
Catering Event Organizer
Sugar Mama Desserts
08.2022 - 03.2023
High School Diploma -
Milpitas High School
Currently attending - Pre-Business ; Cumulative GPA 3.78
University of California, Riverside
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