Liliana Sosa
Suisun,CA
Summary
Outgoing Wireless Sales Associate offering Number years of expertise in fast-paced retail environments. Skillful in promoting sales and answering questions regarding calling plans and technology. Committed to maintaining customer satisfaction and achieving sales goals. Solid team player with positive attitude and in-depth knowledge of communications industry.
Overview
9
9
years of professional experience
Work History
Mobile Expert
T-Mobile
Fairfield, CA
12.2013 - Current
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
Education
Certified Nurse Assistant
North Bay Nursing Institute
Fairfield, CA05.2017
Phlebotomy
Vallejo Adult School
Vallejo, CA11.2014
Angelo Rodriguez High School
Fairfield, CA06.2013
Skills
- Effective Customer Communication
- Computer Proficiency and Microsoft Office
- Customer Service
- Meeting Sales Quotas
- Sales and Promotions
- Exceeding Customer Expectations
- Billing Procedures
- CPNI Compliance
- Building Customer Loyalty
- Mobile Device Sales
- Technology Expertise
- Merchandising and Display
- Android and Ios Products
- Building Customer Relationships and Loyalty
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
All progress takes place outside the comfort zone.
Michael John Bobak
Timeline
Mobile Expert
T-Mobile
12.2013 - Current
Certified Nurse Assistant
North Bay Nursing Institute
Phlebotomy
Vallejo Adult School
Angelo Rodriguez High School
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