Kendell Malone
Jacksonville,FL
Summary
Dynamic and customer-focused professional with experience as a Host at , Texas roadhouse excelling in guest relations and exceptional communication. Proven ability to enhance customer satisfaction through effective reservation management and attentive service. Adaptable and skilled in telephone reception, fostering a welcoming atmosphere.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Texas Roadhouse
13130 City Station Drive Jacksonville, Fl 32218
05.2025 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Collaborated with waitstaff to coordinate service and enhance guest experience.
- Addressed customer inquiries and concerns, promoting satisfaction and loyalty.
- Handled phone calls for reservations, providing clear information on menu offerings and specials.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
No Degree - I Am A Culinary Student
Frank H. Peterson
7450 Wilson Blvd Jacksonville Fl, 32210Skills
- Customer satisfaction
- Exceptional communication
- Adaptable to change
- Telephone reception
- Guest relations
Certification
I have my safestaff certification
Languages
Hebrew
Limited Working
German
Limited Working
Timeline
Host
Texas Roadhouse
05.2025 - Current
No Degree - I Am A Culinary Student
Frank H. Peterson