Summary
Overview
Work History
Skills
Languages
Timeline
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Kendra Adams

Miami

Summary

Highly skilled licensed health insurance agent, entrepreneur and clothing designer. Successful in coordinating programs, business planning and culture development. Visionary and decisive leader with a clear understanding of complex business needs.

Overview

6
6
years of professional experience

Work History

Licensed Health Insurance Agent

Greenvine Insurance
12.2024 - 06.2025
  • Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
  • Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Reported policy changes and company conditions affecting customer satisfaction.
  • Finalized sales and collected necessary deposits.
  • Calculated premiums and established payment methods for sales.

Beach Hostess

Armani
05.2024 - 10.2024
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Advised customers about special offerings and menu items to help drive sales.

Associate Banker

JPMorgan Chase
07.2023 - 10.2023
  • Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
  • Utilized client relationship tools provided by my branch to uphold required Chase standards and to increase customer loyalty.
  • Educated customers about the features and benefits of different types of banking products offered by the bank.
  • Ensured compliance with banking regulations and procedures in daily operations.
  • Assisted my branch with having ratings and scores higher by 30% after annual inspection.

Hostess

Duffy's Sports Grill
02.2023 - 06.2023
  • Enthusiastically greeted and sat customers
  • Waited tables usually during sports season when business would usually be more demanding
  • Sanitized menus and tables after every use.
  • Increased traffic volume by introducing new innovative ways of marketing new food and drink
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.
  • Managed the waiting list, ensuring that all parties were seated in a timely manner.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Answered telephone to provide dining information and take reservations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Sales Associate

Zara
10.2022 - 01.2023
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Consistently achieved weekly sales quota
  • Built meaningful relationships with customers by going above description to satisfy their requests.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Worked with fellow sales team members to achieve group targets.

Fine Art Consultant

Derubeis Fine Art of Metal
01.2022 - 01.2023
  • Utilized my certification in Microsoft Excel, Word, and PowerPoint to track and manage sales made, clients, tracking and quantity of art inventory, and commissions made by our artists.
  • Boosted sales by 70% and became one of the top grossing galleries out of all 9 locations.
  • Sold two of the highest commissioned art pieces in our gallery which was considered "difficult" to sell by other consultants on the gallery.
  • And was even able to get a 3rd new piece commissioned from the artist.
  • Managed the art gallery for a month while the original manager had to return to our main store in Vegas for new required management training.
  • Managed and sold NFT
  • Created detailed budgets for projects, monitoring spending throughout implementation stages.
  • Corresponded regularly with clients via email, telephone or face-to-face meetings to discuss progress updates.
  • Provided professional advice on the selection, purchase and sale of artwork for clients.
  • Generated sales leads through networking activities at industry conventions and trade shows.

Sales Associate

Macys Department Store
11.2020 - 09.2021
  • Opened more than 80 Macys credit card accounts
  • Built a trusting and lasting client base using Macys' "MyClient" program
  • Replenished low inventory in Women's, Men's, and Children's department.
  • Consistently achieved weekly sales quota
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of store environment including floors, windows, displays.

Barista

Starbucks
04.2019 - 04.2020
  • I was successfully able to learn and make every drink on the menu.
  • Assisted with drive thru orders, as well as outside physical orders as well
  • Helped train very dedicated employees
  • Assisted my store with having one of the fastest cycles in South Florida
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Skills

  • Investment Strategies
  • Financial Planning
  • Loan Processing
  • Computer software certification
  • Clothing maker and designer
  • Prospect Calling
  • Customer Service
  • Documentation Skills
  • Cash Distribution
  • Team Collaboration
  • Compliance
  • Healthcare regulations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Licensed Health Insurance Agent

Greenvine Insurance
12.2024 - 06.2025

Beach Hostess

Armani
05.2024 - 10.2024

Associate Banker

JPMorgan Chase
07.2023 - 10.2023

Hostess

Duffy's Sports Grill
02.2023 - 06.2023

Sales Associate

Zara
10.2022 - 01.2023

Fine Art Consultant

Derubeis Fine Art of Metal
01.2022 - 01.2023

Sales Associate

Macys Department Store
11.2020 - 09.2021

Barista

Starbucks
04.2019 - 04.2020

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Kendra Adams