Kendra Allen
Grand Prairie
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Business Analyst I
Walmart
04.2019 - Current
- Identifies ways to improve work processes and improve customer satisfaction.
- Established goals, provide recommendations, implement and monitor results as appropriate.
- Provide thorough data analysis to support strategic business decisions by identifying ongoing analytical needs.
- Create standardized reports and collaborate with internal and external stakeholders.
- Create and implement strategies to meet and exceed KPI targets.
- Lead the development of business performance dashboards.
- Ensure reporting is both insightful and tailored to business objectives.
Broker
TD Ameritrade
12.2017 - 06.2018
- Obtained Series 7 & 63 Brokerage licenses.
- Helped customers with buying and selling of stock.
- Answered questions related to investments, retirement accounts, mutual funds, and stocks.
- Explained the functions, Percent change, and aided retention in customers.
Preferred Sales Specialist
Bank of America
05.2017 - 12.2017
- Assist with activation, selling, and closing of Credit Cards for preferred clients.
- Process financial transactions while discovering a need that will aid the client’s financial future.
- Routinely respond to inbound calls in a high-volume center.
- Educate clients on how to make healthy financial decisions.
Education
Master of Social Work - Social Work
Tarleton State University
05.2025
Bachelor of Science - Behavioral Sciences
University of Arizona
11.2021
Skills
- Specialization in Advanced Direct Practice in Social Work
- Interpersonal skills
- Ethical decision making
- Knowledge of various psychotherapy and counseling approaches
- Proficient in Microsoft Office
- Crisis intervention & Case Assessment
- KPI tracking
- Workflow Analysis
- Business process improvement
- Project management
INTERNSHIPS
- Creative Visions Social Services January 2024 – July 2024
- Assist with program development focusing on Youth.
- Case Management and intake assessments.
- Teach and implement evidence-based curriculum.
- Administer pre/posttests.
- Assist with Intervention, prevention, and Advocacy for the program.
- Worked with internal and external stakeholders regarding the programs curriculum and identify needs.
- Conducted a Needs Assessment and research to assist with grant funding.
- Evaluates the psychosocial and environmental needs of the selected population for the program and grant research.
Awards
Summa Cum Laude, Presidents List Fall 2022, Presidents List Spring 2023, Presidents List Fall 2023, Presidents List Spring 2024, Presidents List Summer 2024, Presidents List Fall 2024, Presidents List Spring 2025
Timeline
Business Analyst I
Walmart
04.2019 - Current
Broker
TD Ameritrade
12.2017 - 06.2018
Preferred Sales Specialist
Bank of America
05.2017 - 12.2017
Master of Social Work - Social Work
Tarleton State University
Bachelor of Science - Behavioral Sciences
University of Arizona
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