Kendra Beard
Springfield,MO
Summary
I’m a current Practical Nursing school student with over four years of experience in retail, sales, and customer service. I'm a proven leader with experience supervising departments, managing inventory, and delivering high quality customer solutions in fast paced environments. I have strong communication, multitasking, and problem solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Copy and Print Manager
Office Depot OfficeMax
Springfield, MO
08.2025 - Current
- Supervise daily operations of the print department, ensuring accuracy, efficiency, and customer satisfaction.
- Collaborated with team members to prioritize workload and meet tight deadlines for large print projects.
- Manage supply orders and maintain an organized, compliant workspace.
- Build and maintain professional relationships with customers and local business clients.
Part Time Key Holder
Office Depot
Springfield, MO
03.2025 - 08.2025
- Assisted with store leadership duties, including opening and closing operations.
- Supported management with cash handling, deposits, and shift accountability.
- Ensured smooth store operations and excellent customer service during shifts.
Copy and Print Associate
Office Depot
Springfield, MO
07.2023 - 03.2025
- Assisted customers with copy and print services, including paper selection, print options, and finishing services.
- Trained customers on how to use self-service printing stations and resolved common technical issues.
- Delivered consistent, high quality customer service in a fast paced environment.
Salesperson
Wet Air Purification
Springfield, MO
05.2023 - 06.2023
- Built strong customer relationships with customers through effective communication and interpersonal skills.
- Demonstrated persistence and resilience in overcoming objections and closing sales during door-to-door interactions.
- Adapted sales approach based on customer needs and feedback.
Retail Associate
Goodwill Industries
Ozark, MO
01.2021 - 05.2023
- Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked.
- Assisted with merchandising and promotional displays.
- Trained new retail associates on company policies, procedures, and customer service standards.
- Provided friendly, professional customer service to ensure a positive shopping experience.
Education
Associate - Practical Nursing
Ozarks Technical Community College
Ozark, MO07-2026
High school diploma - undefined
Ozark High School
Ozark, MO05-2022
Skills
- Retail Sales
- POS
- Communication skills
- Customer service
- Microsoft Office
- Leadership
- Epic
- English
Certification
- BLS Certification (OTC 2025)
Timeline
Copy and Print Manager
Office Depot OfficeMax
08.2025 - Current
Part Time Key Holder
Office Depot
03.2025 - 08.2025
Copy and Print Associate
Office Depot
07.2023 - 03.2025
Salesperson
Wet Air Purification
05.2023 - 06.2023
Retail Associate
Goodwill Industries
01.2021 - 05.2023
High school diploma - undefined
Ozark High School
Associate - Practical Nursing
Ozarks Technical Community College