Kendra Bialek
Mesa,AZ
Summary
I excel in high-pressure environments, demonstrating exceptional customer service and a positive attitude. I have a leveraged attention to detail to maintain safety and efficiency, contributing to a positive team environment across roles. I am a motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Amazon
Mesa, AZ
02.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Barista
Black Rock Coffee Bar
Queen Creek, AZ
06.2021 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Dutch Bros
Mesa, AZ
03.2020 - 06.2021
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Brand Representative
Hollister
Mesa, AZ
05.2017 - 03.2020
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Enhanced sales performance through effective communication of product features and benefits.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
Education
Red Mountain High School
Mesa, AZ05.2019
Skills
- Positive Attitude
- Friendly and outgoing
- Cash Handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Safe Food Handling
- POS Systems
- Conflict Mediation
- Attention to Detail
- Flexible Schedule
Timeline
Delivery Driver
Amazon
02.2024 - Current
Barista
Black Rock Coffee Bar
06.2021 - 02.2024
Barista
Dutch Bros
03.2020 - 06.2021
Brand Representative
Hollister
05.2017 - 03.2020
Red Mountain High School