Kendra Bibb
Tolar
Summary
Lead Pharmacy Technician with extensive experience at Walmart, excelling in inventory control and problem-solving. Proven track record in optimizing workflow and enhancing customer satisfaction through accurate prescription processing and effective team collaboration. Recognized for reducing medication errors and ensuring regulatory compliance in a fast-paced environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Walmart
01.2025 - Current
- Supervised eight pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Pharmacy Technician
Walmart
01.2022 - 01.2025
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Online Grocery Associate
Walmart
01.2017 - 01.2022
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA11-2014
Skills
- Problem-solving skills
- Inventory control
- Order verification
- Pharmaceutical calculations
- Prescription processing
- Insurance verification
- Regulatory compliance
Certification
CPR certified
IMZ certified
Timeline
Lead Pharmacy Technician
Walmart
01.2025 - Current
Pharmacy Technician
Walmart
01.2022 - 01.2025
Online Grocery Associate
Walmart
01.2017 - 01.2022
High School Diploma -
Penn Foster Career School
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