Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Bouier

Phenix City,AL

Summary

Dynamic professional with a strong background in customer service and cooking, honed at Auntie Nell's. Proven ability to multitask and maintain organization in fast-paced environments. Skilled in food handling and kitchen equipment operation, consistently delivering high-quality meals while ensuring exceptional guest satisfaction. Recognized for effective communication and teamwork in diverse settings.

Overview

13
13
years of professional experience

Work History

Cook

Auntie Nell's
Phenix City, AL
03.2021 - Current

Preparing, cooking, serving, and delivering various food items

  • Prepared diverse menu items following established recipes and presentation standards.

Correctional Officer

Alabama Department Of Corrections
Union Springs, AL
05.2016 - 12.2017
  • Conducted regular security checks to maintain safe environment for inmates and staff.
  • Monitored inmate behavior to prevent disturbances and ensure compliance with facility regulations.
  • Assisted in crisis intervention, employing de-escalation techniques to resolve conflicts effectively.
  • Prepared detailed incident reports documenting daily activities and unusual occurrences within the facility.

Truck Driver

KBT
Eufaula, AL
09.2013 - 05.2016
  • Operated heavy-duty trucks to transport goods safely and efficiently across designated routes.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Maintained accurate delivery logs and records, ensuring adherence to company policies.
  • Collaborated with dispatch team to optimize delivery schedules and route planning.
  • Adhered to traffic laws and safety protocols, minimizing risk of accidents or delays.
  • Provided exceptional customer service by communicating effectively with clients upon delivery.
  • Loaded and unloaded cargo, securing loads to prevent damage during transit.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.

Education

High School Diploma -

Eufaula High School
Eufaula, AL
05.2008

Skills

  • Customer service
  • Cooking
  • Cleaning and organization
  • Food handling
  • Multitasking and organization
  • Hospitality and service industry background
  • Kitchen equipment operation and maintenance

Timeline

Cook

Auntie Nell's
03.2021 - Current

Correctional Officer

Alabama Department Of Corrections
05.2016 - 12.2017

Truck Driver

KBT
09.2013 - 05.2016

High School Diploma -

Eufaula High School