Kendra Byerly
Trinity,NC
Summary
Dynamic and highly reliable bartender with extensive experience at La Cima Restaurant, excelling in customer service and responsible alcohol service. Proven ability to multitask effectively in fast-paced environments while maintaining strong relationships with patrons. Skilled in mixology and suggestive selling, consistently enhancing customer satisfaction and loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
La Cima Restaurant’s
03.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Twin Peaks Girl
La Cima Restaurant’s
05.2022 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Hooter’s Girl
Hooter’s
05.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Key Holder
La Cima Restaurant's
08.2024 - 01.2025
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Education
High School Diploma - Various
Homeschool
Trinity, NC06.2021
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Patience and tolerance
- Responsible alcohol service
- Memory retention
- Alcohol awareness
- Suggestive selling
- Drink preparation techniques
- Proficient in mixology
- Marketing and sales experience
Certification
ServSafe Alcohol Certification
Timeline
Key Holder
La Cima Restaurant's
08.2024 - 01.2025
Bartender
La Cima Restaurant’s
03.2024 - Current
Twin Peaks Girl
La Cima Restaurant’s
05.2022 - Current
Hooter’s Girl
Hooter’s
05.2021 - Current
High School Diploma - Various
Homeschool