Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kendra Cole

Ankeny

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Pharmacy Technician (Order Entry)

Synchrony Pharmacy
07.2019 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Oh Great One Award recipient January 2025


Pharmacy Technician

Hy-Vee Pharmacy
10.2014 - 06.2019
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Education

Associate of Applied Science - Criminal Justice

Des Moines Area Community College
Ankeny, IA
05-2014

Skills

  • Workflow optimization
  • Record preparation
  • Problem-solving skills
  • Pharmacy operations
  • Resolving customer issues

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Pharmacy Technician (Order Entry)

Synchrony Pharmacy
07.2019 - Current

Pharmacy Technician

Hy-Vee Pharmacy
10.2014 - 06.2019

Associate of Applied Science - Criminal Justice

Des Moines Area Community College

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